Problems galaxys4 after update 5.0.1

MGV1967

New member
May 12, 2016
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Hello,

My Galaxy s4 has problems after a update 5.0.1. Wifi and bluetooth doesn't work anymore. I already tried wipe cache, factory reset etc. etc.
My data bundle consumed after 3 days.

BUT my biggest problem is:

I can't use my hearing aids programs anymore and that is a big problem on work!!!
Those works by bluetooth.

Android or anyone can help me plse?????
 
When you say wi-fi and Bluetooth aren't working, do you mean they can't even switch on, or they switch on but nothing connects?

Was this an official over-the-air system update (or done via Samsung Kies or Smart Switch), or did you manually download the firmware and install it yourself?
 
Haai :-)

Thanks for your comments and apologize for my bad englisch :-)

Sometimes they can't switch on and sometimes they switch on and off and nothing connects

It sounds strange, but it seems that I have to start bluetooth first and after that I can start wifi.
The battery must be above 65% loaded it seems.
If Bluetooth and wifi starts up they seems to week to work.
Both wifi and bluetooth are going on and off constantly.

I turned off the "fast network change" in the wifi settings and the "Passpoint" link.
In safe mode I deleted some app's en GN resound Smart to.
I cleaned up by the "wipe cache" methode.
I had a factory reset.
I updated my router and I tried 2,4G and 5G

I did this before but did it again.

Yes, this was a official update. Not by Kies and not by Smart Switch (?). My phone did the update over home wifi.

Example:

I use "gn resound Smart app." programs for my hearing aids.
Bluetooth starts up (in the evening and with a full battery!!)
But it can't make a connection with my hearing aids app.
It can find and make a connection with the phone of a son.
But even than bluetooth connect en disconnect.

Screenshot_2016-05-12-20-49-56.jpg

Screenshot_2016-05-12-20-50-03.jpg


Thanks already!
 
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