remove pop up ads from my S9

[Android Central Question]

Every time I have to unlock my phone an ad pops up, plus there is an ad on the top of my text screen? I have a new S9, please help me!! I need to remove this before my husband sees this, he will be sooooo maddddd at me .

 

[belodion]

Tell your husband to mind his own business.

Does this persist in Safe Mode?

 

[Rukbat]

Run Malwarebytes Anti-Malware, a good antivirus and a good ad blocker. You got the popups from a site you visited, an email you clicked a link on or an app you installed.

 

[Shinigami Mai]

You have installed an app that is doing the add figure out which app you recently installed and uninstall it 99.9 per cent of the time this is the issue.

If it is in the notification bar you can long press the notification and find out witch one it is.

 

[RottyRoxy]

The Malware app didn't work. Any other suggestions? I've only added one app and deleted it. That wasn't it.

 

[B. Diddy]

Welcome to Android Central! You've only installed one app apart from all of the apps that came with the phone? That's fairly unusual for most users. Are you certain there aren't other apps you may have installed from the Play Store or the Samsung Store?

 

[RottyRoxy]

I'm sure. They all were transferred from my S7 and I never had this issue before. I'm so frustrated!

 

[RottyRoxy]

Actually the only thing I've done differently is signed into the Samsung app. Haven't downloaded anything though.

 

[RottyRoxy]

From what I can tell these are Twitter ads. I have uninstalled Twitter but they are still there. Now what??

 

[B. Diddy]

Can you show us some screenshots of these ads so we see how and where the appear? Make sure there isn't any identifying information visible, like an email address, for privacy's sake. http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[cliberti]

From what I can tell these are Twitter ads. I have uninstalled Twitter but they are still there. Now what??

Doubt it. Twitter does not have pop up ads they are always in feed

 

[eddyknights]

Run Malwarebytes Anti-Malware, a good antivirus and a good ad blocker. You got the popups from a site you visited, an email you clicked a link on or an app you installed.

ive run this app malware trust me it does nothing against these pop ups

 

[eddyknights]

i used to have these on my samsung 7 and samsung 8 could never figure it out

 

[B. Diddy]

Peel Remote used to do this kind of stuff, but I'm guessing it doesn't come preinstalled on the S9, correct?

Have any of you installed a 3rd party "phone cleaner" or "RAM booster" app? Or an antivirus app besides Malwarebytes?

 

[Gayle Lynn]

It's new. Do a factory reset and don't do a restore

 

[ASylvie]

Dear SAMSUNG: So why are there ads popping up on the S9 and S9+? The only app thing I loaded was the MicrosoftOutlook 365 Email app, and besides having problems getting the notifications to work like i need them to for this app, now all of these ads pop up, even when i am only sending text messages and have nothing else open. I'd like to know how Ads are able to pop up like this? I just bought this thing and I'm ready to return it!

 

[r511]

AppBrain Ad Detector in the Play Store helped me out when I had the same problem on my Note 5.

 

[Sara Taha]

I got the S9 Plus too, had the same exact problem and tried EVERYTHING and nothing worked until I installed Malwarebytes Security Virus Cleaner. It turned out one of my apps was displaying the ads, I uninstalled it and now it's working perfectly.

 

[LazyLightning]

Your husband must really hate pop up ads

 

[kristib67]

I'm having the same problem someone help?