S7 Edge Water Damage

[Jason Bringhurst]

So, Samsung warns against flowing water and says to rinse it if it comes in contact with another liquid.

You know, there's more than one way to rinse things. Fill a large bowl of water, set the phone in, then remove and dry. That's considered rinsed too.

 

[elnegritodecanales]

I took my 2 weeks old S7 to the pool. Get some splash, but never was submerged in the water. The the speaker start to sound really low. I went to AT&T store, they send me to the repair place. I called Samsung and after a long time explaining and dealing thru chats, I end up having to send my phone for repair. I just think Samsung jump too soon to the claim of "WATER RESISTANCE". I was disappointed from day 1. I use to have a Note 4 that started to have battery problems and went to the AT&T store. Instead of suggesting me to get a new battery (All they want its to sell you a new one) I was "lured"to get the S7. I did not get it for the such claim of "WATER RESISTANCE", I get it because I need a phone. Same day I lost all my notes. Then I have a Samsung watch (S2 First generation) great watch on which I download an app that can use my pictures to create "faces" for the watch (I even brag to friends and said that no iWatch can do that). Then to realize that Samsung remove the app from the Play Store so you have to get the new Samsung Watch (Shame on you Samsung). I had issue connecting the Watch and some bluethoot devices, Now this. As soon as I can I going to get a new phone, probably an LG, and throw the S7 to the garbage, maybe it is "trash resistant"

 

[BaconDanny]

https://news.samsung.com/global/fac...alaxy-s7-and-s7-edge-water-and-dust-resistant

According to the video in this post from the official Samsung newsroom, the S7/S7 Edge is not ONLY tested according to IP68, but also IPX1, IPX2 and IPX5. So it should be able to handle pouring water and water jets. The engineers in the interview say this regarding use under water: "We would recommend against using the phones for longer periods of time under high-pressure water taps, or in the ocean or other saltwater environments." They also say: "It won’t present any problems if you use these devices under fresh water for a short time, but it is recommended that you do so according to the product specifications." So, Samsung are actually telling people, via their official channels, that it is OK to use the device under water, but not under "high pressure" taps.

Also, these official videos from Samsung Indonesia and Samsung Malaysia make it pretty clear they encourage you to use the water resistance as a feature allowing you to take cool photos/videos in wet environments, and not just see it as a protection against accidents, right?

https://youtu.be/6bNv51boLtk

https://youtu.be/mvWslN5DIHM

The only disclaimer in these videos is "individual results may vary"

I'd say these videos are very bold, and they use the devices in ways that present quite a lot of water pressure. If they encourage these situations, I'd say it should be able to handle the OP's gentle tap water rinse with no issues.

In addition to these videos there are numerous commercials already mentioned, where Samsung show that it is OK to use the device in water.

Personally, I think these videos are too brave from Samsung and they are surely gonna lead to many people ruining their brand new devices. I think we should be more careful than that

That being said, I've had the Xperia V and Xperia Z3 and used these A LOT under water, diving headfirst into pools and the ocean and rinsing them regularly under the tap. And they have lower certification than the S7/S7 Edge. Never any problems, even after the glass back of the Z3 was cracked it never failed the water resistance.

 

[BaconDanny]

Also, in this video from a Samsung Support channel they specifically advice you to rinse the phone gently under a tap with low pressure water to clean it. So, unless you open the tap fully and blast it with full power, it should be fine. But be careful, since Samsung seem to be sending mixed signals about these things.

https://youtu.be/_W78ydsy1mU

The video can also be found here (just to show it comes from an official Samsung source) :

http://support-us.samsung.com/spsn/m/detail.jsp?bc_mov_id=4876189981001&sch_id=27574