Samsung A6 Charging Problem

[Nilay Arora]

From Few days...whenever am putting my phone on charging(as soon as the moment i plugged the cable and start the switch) my GALAXY A6 just stucks for 2-3 mins and then constantly restarts while on charging...

I also tried charging in safe mode but bad luck just can't get over it...no solutions...using from 2 years but no pbm like this ever occurred...please help

 

[mustang7757]

Hi, welcome to AC!

Make sure the charger port clean , if ok might want try factory reset.

 

[B. Diddy]

Welcome to Android Central! I moved this from the S9 forum to the General Help forum, since there is no specific A6 forum.

 

[Nilay Arora]

I've cleaned it but still no progress...and for factory reset..just can't take risk for my data

 

[mustang7757]

I've cleaned it but still no progress...and for factory reset..just can't take risk for my data

Can try this, might be a long shot, go settings>apps>system apps>find usb on the list and tap,clear its data and force stop see what happens.

 

[Nilay Arora]

I've got usb settings that is what you are talking about?

 

[mustang7757]

I've got usb settings that is what you are talking about?

Yeah , you found it ?

 

[Nilay Arora]

Yupp.. called as 'USBsettings'

 

[mustang7757]

Yes , so clear its data and then force stop.

 

[coldfilter]

Cheers that seems to have done the trick with my flakey USB port on my S9

 

[mustang7757]

Cheers that seems to have done the trick with my flakey USB port on my S9

Glad it helped you !

 

[Nilay Arora]

Yo bro, I tried it but didn't work...actually the pbm was resolved so didn't say anything but few days ago..again this pbm arised

 

[mustang7757]

Yo bro, I tried it but didn't work...actually the pbm was resolved so didn't say anything but few days ago..again this pbm arised

Probably charger port needs replacing.

 

[Nilay Arora]

Oh okke...but still any software solutions? Before going for a hardware replacement

 

[mustang7757]

Oh okke...but still any software solutions? Before going for a hardware replacement

If you haven't tried factory reset

 

[Nilay Arora]

Okke thanks...will see for it