Samsung.com Orders

My 0.6 lb box is confirmed for me to be the wireless portable battery (matching tracking numbers)
I got my portable battery already. How did you get the tracking number? I have 2 packages in the FedEx app. One that's 1 lb and one that's 0.5 pounds. Yet the buds say backordered so I'm trying to guess what I'm getting. I spoke to a Samsung rep on the chat and she told me that the 1 lb box was probably the phone.
 
I got my portable battery already. How did you get the tracking number?

I ordered the portable battery as a separate order so it shipped on its own. Expected delivery Sunday. I also ordered the Kvadrat case separately with the $35 preorder bonus, that's arriving today. No tracking info on the phone/buds+ yet, just "in progress"
 
Gentle reminder for those who can't have FedEx delivery manger because it's shipping to a business etc. You can use FedEx track by reference and reference number generally is "Order#"_01 (eg: US1527373_01), enter postal code, country, today's date and search. If shipping label is created for your order it'll show up there.


www.fedex.com/apps/fedextrack/?action=altref&cntry_code=mh


PS: it'll take time for shipping labels to generate for all the orders and still lots of time left before Monday. So have patience and good night

You're a genius! I did that and I see mine is generated and scheduled for delivery Tuesday. We shall see but thanks!
 
You're a genius! I did that and I see mine is generated and scheduled for delivery Tuesday. We shall see but thanks!
No probs glad I could help

Track by reference or FedEx delivery manager will give you the fastest updates since it'll let you know as soon as label is created to your address. Samsung systems may take a while to update the order details or send email.
 
No probs glad I could help

Track by reference or FedEx delivery manager will give you the fastest updates since it'll let you know as soon as label is created to your address. Samsung systems may take a while to update the order details or send email.

I couldn't see mine because I just got married and forgot it's shipping under the married last name and not my previous. Now that it's fixed in my delivery manager, it comes up.
 
I think I must be the only one without a shipping label and with the cancel button still there
 
for those folks who do see a label generated, may i please ask what you see in the "shipment facts" tab?

there is a "Special Handling Section" which says "Delivery Weekday, Saturday Pickup" -- this implies that the package will GO OUT TOMORROW, SATURDAY, right?

then, there is the "Anticipated Ship Date", which says "Sat 2/29/2020"

that leaves little to the imagination.

finally, there is the "Estimated Delivery Date", which says: Tue 3/3/2020 by 4:30pm.
 
for those folks who do see a label generated, may i please ask what you see in the "shipment facts" tab?

there is a "Special Handling Section" which says "Delivery Weekday, Saturday Pickup" -- this implies that the package will GO OUT TOMORROW, SATURDAY, right?

then, there is the "Anticipated Ship Date", which says "Sat 2/29/2020"

that leaves little to the imagination.

finally, there is the "Estimated Delivery Date", which says: Tue 3/3/2020 by 4:30pm.
 

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Mine say directed signature required on fedex manager .expected delivery is tues but I am at work.no one else will be home .can I send package to say Walgreens so I can get after work.I did that last year but I don’t remember how .does anyone know
 
Mine say directed signature required on fedex manager .expected delivery is tues but I am at work.no one else will be home .can I send package to say Walgreens so I can get after work.I did that last year but I don’t remember how .does anyone know
You have to manage your delivery on the FedEx site. I'm not sure if you are only able change that initially or not. I know some had issues making changes.
 
I still have the ability to cancel. Placed an order on 2/21 at 7am with an estimated ship date of 3/4 and delivery of 3/6. None of the added accessories have shipped and none say backordered at this time.
 
For those ATT orders, when did your cancel button disappear, when did your label appear, and were you charged?
 

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