Samsung.com Orders

[DanielLoreti]

Has anyone been able to pre-order yet?

It's letting me pre order, but it's not taking off the trade in price up front?

 

[Mike Dee]

I'm in a weird loop and it's not letting me order

 

[BrwnSuga3]

I can order but it's not adjusting the credits.

 

[Chill145]

Anybody notice trade in value dropped and credit is much lower. For example I have pixel 3 and before it was $300 trade in and $235 in credit and now it's $200 trade-in and only $100 credit. Talk about bait and switch

 

[Mike Dee]

Through the Samsung app it's only showing 200 credit

 

[Beth Hahn]

I can order but it's not adjusting the credits.

Yeah same still showing 150.00 credit

 

[tfou79]

isn't the $35 supposed to be seprate?

 

[nuangel2]

I went to the thru shop samsung app. I had no issues. I ordered an unlocked s20 +. It took my trade in a S10 +. And 200 credit.

 

[matyou98]

I was able to order. I qualified for the extra credit, but just ordered with the standard $200 credit so I could get the device reserved. Not the end of the world for me.

 

[Lobwedgephil]

Finally able to order.

 

[racedog]

It only gave me $150 credit
Even though it promised $225 and there was nothing about my $35 pre-preorder credit.

I'm tempted to cancel the whole d*** thing. I'm going to bed, I'll decide in the morning.

 

[brianswst]

No extra credit, but I rather order now than wait. I also opted for expedited shipping.

 

[dgcorn]

I found two different things on Samsung.com depending on which link I followed. Neither had the $235 from my registration email. I'll wait to see if I get a pre-order email in the morning.

 

[azdmelani]

Pre-ordered with the $200 credit rather than the $235. Got the pixel buds and an extra battery.

Unlocked s20 ultra, grey, 128

 

[Gdwheel]

Anybody notice trade in value dropped and credit is much lower. For example I have pixel 3 and before it was $300 trade in and $235 in credit and now it's $200 trade-in and only $100 credit. Talk about bait and switch

Also, the $600 credit for the S10+ was only good if financed through AT&T. If I want to pay in full, it is only $310 credit. Even the $310 is not showing up as a credit when I get to the checkout page. Samsung really does not want me to upgrade between the high prices and the lower credit.

 

[azdmelani]

I still got my $600 for S10 paid in full (unlocked though)

Also, the $600 credit for the S10+ was only good if financed through AT&T. If I want to pay in full, it is only $310 credit. Even the $310 is not showing up as a credit when I get to the checkout page. Samsung really does not want me to upgrade between the high prices and the lower credit.

 

[Beth Hahn]

My credit is still showing 700 for my note 10+ for all models and Carriers

 

[BrwnSuga3]

Am I tripping? It's showing the $200 credit being added to my bill?

 

[azdmelani]

Am I tripping? It's showing the $200 credit being added to my bill?

Not me a

 

[pags11]

I can but the credit is wrong from what was promised so I'm waiting a few.

Same here. In a holding pattern trying to get the extra $25.