smooth4lyfe
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- Sep 16, 2012
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Same, I ordered a T-mobile version on Sept, 6.View attachment 268419
Welp looks like I just got that email too smh Samsung
Same, I ordered a T-mobile version on Sept, 6.View attachment 268419
Meh... I don't care when it gets here really.... I have my M S8+ anyway until then. Most of you shouldn't either to be honest. It's a phone. You'll survive the wait. You've survived this long without it.
Got a recent email from Samsung, anybody else got this???
"Thank you for your recent order of the Samsung Galaxy Note8. We regret to inform you that there is a shipping delay, your device will now be shipped out next week and you will get a shipment confirmation email with the tracking information. Please accept our sincere apologies for the delay. The specific information for your order is as follows:
Order#:
Please visit our customer care site in case you have any additional questions or concerns by clicking here. Thank you for your understanding, we appreciate your continued patience while we work to deliver your order."
The phone is in high demand guys. The delays are to be expected at this point. I know we're not used to this with Samsung phones, but realize that the Note hasn't been new for 2 years. If you didn't order early you can't expect to get the phone early.
Good to know the Note 8 is selling well. Just think, it could've been gone for good after last year. Sorry for your misfortune, but I think people who are mad at Samsung for this need to do some reflection. One lesson is say many should learn if they are impatient, is ORDER FIRST DAY! I knew I wanted it asap, so I ordered as soon as preorders went live on 8/24. I was rewarded with a 9/7 delivery. Many complaints are from people who ordered days later. The Note has been absent 2 years. Demand was to be expected.
OK so I have a weird situation going on. I pre-ordered the Note 8 on 8/24. Sometime in the next week, there was a pre-authorization charge on my credit card from "Digital River Services" which my card company did not recognize and blocked it. They called me and asked if it was legit and when I didn't recognize it either, they cancelled my card and sent another one.
Well, it turns out it was damn Samsung making a charge for the Note 8 under Digital River Services name. And they didn't even authorize for the amount I thought they were going to, since they didn't send it overnight thought I paid for overnight.
Anyway, they still shipped the phone out to me, I have had the phone since 9/7. They have not made another charge on my credit card. I have not received any reminders about sending in the trade-in phone either.
What should I do? Anyone else have this happen?
OK so I have a weird situation going on. I pre-ordered the Note 8 on 8/24. Sometime in the next week, there was a pre-authorization charge on my credit card from "Digital River Services" which my card company did not recognize and blocked it. They called me and asked if it was legit and when I didn't recognize it either, they cancelled my card and sent another one.
Well, it turns out it was damn Samsung making a charge for the Note 8 under Digital River Services name. And they didn't even authorize for the amount I thought they were going to, since they didn't send it overnight thought I paid for overnight.
Anyway, they still shipped the phone out to me, I have had the phone since 9/7. They have not made another charge on my credit card. I have not received any reminders about sending in the trade-in phone either.
What should I do? Anyone else have this happen?
It won't be for free when Samsung doesn't get the trade in lol. I wouldn't test that luck.
OK, I am giving up. I ordered on the 24th and at this point, and after many phone calls to Samsung, I can see that they simply will never get my order right. I won't bore you with the whole story - which would fill pages, but right now they have a pending charge on an order THEY canceled and will not ship, and have canceled the charge on the NEW order that they told me to place. I'll skip the long story of lies and incompetence I have encountered there and simply ask if anyone can tell me what my best purchase alternative might be? I am on Verizon. I WAS taking advantage of the Note 7 promo, but I just don't think it's worth wasting any more time trying to deal with Samsung.com.
I still haven't received my note 8. Got the apology email too. I ordered on the 25th of august, was a former note 7 user. When I called yesterday they told me my phone has just been sitting in a warehouse and they aren't sure why. They told me it should have gone out with the first shipment
I think it's a combination of them under forecasting the unlocked and them having to keep the Carriers supply up. They can only make so many and everyone knows Samsung is going to keep the Carriers happy first.I ordered the unlocked version on the 29th. I haven't received the email but called and was told of the delay. I guess Samsung under-forecasted the number of people who would opt to go non-carrier, since this is the first time it was available on day one. I'm trying to keep the delay in it's proper perspective; it's still just a phone. In a couple of years, I'll be getting rid of it for the Note X.