Samsung (direct from them): Note 8 Pre-Order Thread

[stoufferb23]

I've not seen this yet but I did just in the past 10 min get an email about my Samsung premium care activating....so things are happening for sure. I did chat with a rep earlier once the tracking # started to work. I asked about my express shipping. They couldn't tell me anything.

 

[LdotAdot13]

called Samsung about my order today. during the waiting period a recorded voice said if you received tracking information it will be listed on Samsung.com this afternoon and note8's will start delivering tomorrow 9/7.

 

[smooth4lyfe]

So I just spoke to a customer rep and she told me that all Note 7 customers phones should be shipped tomorrow (if not shipped already), and those who are not Note 7 customers should receive their orders late September/October.

I feel a bit better now

 

[Cherries01]

When I pre-ordered mine (Tmo flavor) on the Samsung website, that same day 8/28 I got charged for the FULL AMOUNT on my credit card, then they uncharged it, then they went back and put a $1 charge on it...

AND it's still listed as "pre-order" with a "cancel" box on the Samsung website ... facepalm.

Mines show the same thing... If my order ships on the 12, which is the day of the new iPhone announcement... Samsung might lose a potential customer haha... I kinda want the phone, but with people who order thru the carrier getting their phone first... its seem its not right.

 

[ctk4949]

Has anyone who ordered on 9/27 got a shipping email yet??

 

[Jtshurtleff]

Well the thing is I'm a "Note 7 Customer" and I am technically supposed to receive it before the 15th because of the deal. I was told phones will start shipping by the 5th, and be received by the 7th. I will not be happy if I receive mine on the 15th

Yeah I am also a N7 customer and got the deal but I ordered on the 1st so am not anticipating much.

 

[YoYZ]

Just FYI-
Had the Note 7 then ended up with an S7 Active. The trade for a Note 8 nett'd me -$393.50 trade-in credit. It arrives at my door tomorrow.

 

[Cherries01]

Has anyone who ordered on 9/27 got a shipping email yet??

I ordered mines on the 26th, and still showing as "pre-order with the cancel option"

 

[clerk]

Just FYI-
Had the Note 7 then ended up with an S7 Active. The trade for a Note 8 nett'd me -$393.50 trade-in credit. It arrives at my door tomorrow.

Did you order using the Note 7 former owner link or was that just a basic trade in?

 

[jstplnfrank#AC]

Mines show the same thing... If my order ships on the 12, which is the day of the new iPhone announcement... Samsung might lose a potential customer haha... I kinda want the phone, but with people who order thru the carrier getting their phone first... its seem its not right.

Yeah I just checked T Mobile’s site last night and is showing a ship date of 9/5. I’m tempted to grab one through them and not go through the hassle of dealing with a trade in.

 

[PhabPhan]

So I just spoke to a customer rep and she told me that all Note 7 customers phones should be shipped tomorrow (if not shipped already), and those who are not Note 7 customers should receive their orders late September/October.

I feel a bit better now

Until tomorrow comes and there's no progress...

 

[LdotAdot13]

Did you order using the Note 7 former owner link or was that just a basic trade in?

I would guess they didn't follow the note 7 link. I had a buddy order today followed the email link for note 7 owners and it listed a $425 value for his old IPhone 5. Got charged $586 with next day delivery

 

[Bruce Mao]

Until tomorrow comes and there's no progress...

Both Note8's that I ordered just got an origin scan and are expected to be delivered tomorrow.

 

[PhabPhan]

So I just spoke to a customer rep and she told me that all Note 7 customers phones should be shipped tomorrow (if not shipped already), and those who are not Note 7 customers should receive their orders late September/October.

I feel a bit better now

No shade, I'm still in the peorder stage and fighting the urge to call samsung like "what's up?!"

 

[smooth4lyfe]

No shade, I'm still in the peorder stage and fighting the urge to call samsung like "what's up?!"

I made sure to ask the lady if she guessing or if thats what it actually says....she told me thats what it actually said.

I better see an update tomorrow thats all I'm saying lol

 

[Jon Duval]

ok i just talked to samsung direct cause my order on the 24th has been stuck at pre order and she told me for some reason my order says its shipping on the 11th but note 7 customers are getting theres first so since im not a note 7 customer i'm waiting fulfilment for the 11th but could be packed and shipped sooner but monday forsure i was getting pissed everyone i know has tracking from samsung on the 24th and 25th but me but its worked out i guess ill wait another week at least its going to come soon! im driving myself nuts lol i need a distraction lol hope everyone loves there new phone im happy for all who got theres or is getting them soon!!

 

[franky_402]

Must be a great feeling right now.

it sure is, now lets hope it actually hits my doorstep tomorrow, and hoping for an am delivery instead of late afternoon

 

[phatdonkey]

ok i just talked to samsung direct cause my order on the 24th has been stuck at pre order and she told me for some reason my order says its shipping on the 11th but note 7 customers are getting theres first so since im not a note 7 customer i'm waiting fulfilment for the 11th but could be packed and shipped sooner but monday forsure i was getting pissed everyone i know has tracking from samsung on the 24th and 25th but me but its worked out i guess ill wait another week at least its going to come soon! im driving myself nuts lol i need a distraction lol hope everyone loves there new phone im happy for all who got theres or is getting them soon!!

This is the best response I have seen yet and it makes sense. I'm trying to decide if I should call them as well to see if the explaination jives. I also ordered the morning of the 24th and didnt get to buy a 7 before it was recalled. Thanks for posting.

 

[AZwldcats]

Wow.... Can't believe they locked it down so I cannot have package held at UPS depot for pickup.

Lame

 

[Liquid7]

Got my origin scan now. Delivery tomorrow. At this point every carrier has gotten theirs to people The last ones starting to arrive today to att and tmobile customers. We are getting our phones at the same time as best buy folks. I mean come on. They aren't even a carrier. That's like a 4th party reseller. That's where we rank with Samsung apparently. Happy to get it before the 15th but really?!?!? Last to get them even after a 4th party. Lol