Samsung (direct from them): Note 8 Pre-Order Thread

[elimyst]

Same here. I'm still showing preorder. Only difference is at 6 pm on Friday they sent me the apology email saying it's been delayed.

I still haven't received the first communication from them of any type. Ordered 9/6 att, note 7 owner, and when ordering it showed my phone would ship on Thursday and arrive on Friday. I called them Wednesday and it was confirmed that the phone was shipping the next day. Nothing. Called Thursday and they told me they didn't know why I was told that and they have no idea when my order will be ready to leave the warehouse. I also never received any email about the shipping delay. As of right now there is a hold against my card for the price of the phone since I made the order on 9/6, but no official charge, and on Samsung's website my order is still listed as pre-order.

 

[steelers1]

My phone is at the sort facility in my town already even though it still says delivery for Tuesday. Does this mean it will come Monday instead?

 

[o4liberty]

Canceled Pre-order and picked one up at AT&T store today.

 

[blpetts]

I'm just waiting for my Note 9 freebies/bonus from this fiasco even though i got my phone on september 8...with a 256 gb card. Must've been out of the 128's and didn't want to short a customer.

 

[jb4kats]

Note 9? Lol don't you still have to register with them when you get the phone? I didn't order through Samsung and I got my freebie about 10 days later

 

[JREwing]

What was your expected ship date?

Ship date showed September 25. But my order still shows pre-ordered. No confirmed status, no email updates. I did read where there is a backlog of the unlocked versions.

 

[JREwing]

What was your expected ship date?

Ship date showed September 25. But my order still shows pre-ordered. No confirmed status, no email updates. I did read where there is a backlog of the unlocked versions.

 

[smooth4lyfe]

My phone is at the sort facility in my town already even though it still says delivery for Tuesday. Does this mean it will come Monday instead?

No they will hold it until Tuesday...You can call ans ask to pick it up though

 

[smooth4lyfe]

My phone is at the sort facility in my town already even though it still says delivery for Tuesday. Does this mean it will come Monday instead?

No they will hold it until Tuesday...You can call ans ask to pick it up though

 

[pvb2001]

Ship date showed September 25. But my order still shows pre-ordered. No confirmed status, no email updates. I did read where there is a backlog of the unlocked versions.

Hopefully you get some update by the end of this week!

 

[steelers1]

No they will hold it until Tuesday...You can call ans ask to pick it up though

Why would they do that? So I can call them Monday and go get it though?

 

[UrAverageJoe]

Note 9? Lol don't you still have to register with them when you get the phone? I didn't order through Samsung and I got my freebie about 10 days later

Proof that time travelers are amongst us.

 

[TheLegoJoker]

Well this is my first post on android central Note Lovers.
Fade to past>>>>
Started my smartphone life with Apple iPhone 5. I used it for 4 years, not bad. Became interested in the Note 7 last Sept. I had a few short weeks with it before having to turn it back in. Loved it for the short time that I used it. Loved the screen, loved the options to change so many things I could never conceive of on the iPhone, loved the color that I bought, coral blue.
Bummed out when I had to return it. Replaced with an iPhone 6s which is a nice phone with remarkable battery life.
Fade to present>>>
I started hearing about the new Note 8. Waited for the Apple keynote first .... underwhelmed..... ordered a Note 8 the same evening after the keynote. I used samsung.com to take advantage of the nice $425 discount/trade-in on my old old iPhone 5 that I still have. Couldn't find a better deal on verizon wireless or some other avenue. I got an email this morning that my phone would ship later than Sep 15 by a week. OK, not going to complain about it..... just looked at my account this evening on samsung and it shows a tracking number anyhow, lol, delivery date Sep. 19...... still not complaining, lol.

Anyhow Note Lovers, I am excited to join the gang at android central. I am sure to learn a lot reading the posts of well groomed previous note owners. I will likely have a few questions myself as a newbie. I almost joined the group last year but just as I was gonna do it, well, you know. Have a good evening, all.

Your story is almost identical to mine except I started with the iPhone 4. Hope we both are happy with our choice.

 

[jejb]

I received an email from Samsung this morning, detailing how to return my trade in. It started out "You've surely received you new phone by now...". Uh, no, I haven't. Anyway, they attached FedEx shipping label as a pdf file to print out. Downloaded the file and Adobe Acrobat won't open it, says it's corrupt/wrong format. Won't open in the email platform, either.

I replied to the note but the email address does no accept email.

Anyone else had this happen? What did you do? I hate to call Samsung and be on hold for an hour, so looking for a better solution than that.

 

[jejb]

Disregard. They had a working copy I could get to through the Samsung Orders page.

 

[CTREV21]

All I can say is that the only people that should be complaining are the lucky previous note 7 owners that made out like bandits to get the $425 discount. If your not in that group quit bitchin, cancel your order and go to your local carrier and just pick one up. Man you guys are driving me nuts with all your bitchin!

 

[smooth4lyfe]

I received an email from Samsung this morning, detailing how to return my trade in. It started out "You've surely received you new phone by now...". Uh, no, I haven't. Anyway, they attached FedEx shipping label as a pdf file to print out. Downloaded the file and Adobe Acrobat won't open it, says it's corrupt/wrong format. Won't open in the email platform, either.

I replied to the note but the email address does no accept email.

Anyone else had this happen? What did you do? I hate to call Samsung and be on hold for an hour, so looking for a better solution than that.

Just got my email too. I get my phone tomorrow and will ship my iPhone 5S on Wed

 

[steelers1]

No they will hold it until Tuesday...You can call ans ask to pick it up though

They have my package but Samsung won't allow me to pick it up. It has to be delivered. This is ridiculous. No one will be there to sign for it. I guess I won't be getting my phone anytime soon then

 

[lyund]

Mine was corrupt too so I visited the My Orders section from the Samsung site and downloaded from there.Under My Order you'll see the three items (your Note 8, Promo gift, and the Trade-in section). The trade-in section should now let you download the return label.

 

[smooth4lyfe]

They have my package but Samsung won't allow me to pick it up. It has to be delivered. This is ridiculous. No one will be there to sign for it. I guess I won't be getting my phone anytime soon then

What happens if they try to deliver and no one is there? Do they try again the next day?