Rygaul44, as far as Samsung learning "something for next time" I don't think they will. This is my third experience with them and it's dejavue all over again. If you look at the "preorder from Samsung.com thread" for the last two years you will see what I mean. I learned the hard way back with the note 7 fiasco. Two trips through that one and one last year with the note 8. Last year worked out pretty good for me. After my experience with them on the note 7 I swore I wouldn't be back but when they offered me $450 for my S7 edge that I had to take on the note 7 deal I came back last year and it worked ok that time. They suckered me in again this year with their offer and I am waiting on my note 9 but I have learned to take anything they tell me with a grain of sand. It's easier on me this year because I am not in a hurry and didn't order till the 22nd anyway. I wish Samsung would at least take over the US ordering but from what I understand that is being done by Digital River and I am not sure why that is. I am sorry for all of you that expected a somewhat seamless experience and with a company as big as Samsung you would think it would be but for now it's just the way it is. Almost everything I own is Samsung and love their products just don't care for this part of it. To be honest I almost feel sorry for their customer service reps because they are stuck between a rock and a hard place. At least if you buy from Samsung US again next year you will know what you are up against. It kind of helps when you finally know you can't beat them.....
That’s exactly what I did this morning. My ship date from Samsung was 9/30, so I cancelled it once I saw it on Amazon. It has already shipped. Got my UPS tracking number and everything. Amazon even gave me free Saturday delivery.
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