Samsung: Galaxy Note 9 Pre-Order Thread

[CSMastodon]

I just talked to an agent about that email yesterday and he said it is not an additional 30 but more of an alert that your item has not shipped since the day of ordering which for me was literally at the 30 day mark.

 

[sooby77]

I just talked to an agent about that email yesterday and he said it is not an additional 30 but more of an alert that your item has not shipped since the day of ordering which for me was literally at the 30 day mark.

I specifically askes if that was additional 39 days and the agent clearly has no clue. Yep, I ordered mine on the 20th too. The option to cancel is no longer on the order page for me. Hopefully that's good news.

 

[Blues Fan]

Just get of the phone with them apparently my unlocked blue 512 will be shipped by sept 23

You can go on amazon right now and get the 512 in stock. I don't know why you waited all this time. Amazon has better gift items with it too. The Note 10 I will order from Amazon unlocked so I don't have to roll the dice with Samsung each time.

 

[race4life]

You can go on amazon right now and get the 512 in stock. I don't know why you waited all this time. Amazon has better gift items with it too. The Note 10 I will order from Amazon unlocked so I don't have to roll the dice with Samsung each time.

Do you know what Amazon's return policy is on cell phones (Note 9)?

 

[Menkis]

Has anyone received any info on your delayed Note 9. I ordered 17Aug, Verizon 512 blue from samsung.com If anyone has received your phone and it is the same variant as mine I'd appreciate feedback. 33 days and counting. Agents only say to wait for a shipping email, really?

Ordering on Verizon says receive it by Oct. 12th, when I re-ordered the phone Tuesday 9/18 (Dumped the headphone preorder for the Gear S3 watch, wireless charger, and fortnite cash) the samsung site said ships week of the 30th. We'll see.

 

[EuroDriver]

My co-worker showed up this morning with his new iPhone X. I'm still waiting on my pre-order from 8/10 (yawn)...

 

[sasa1981]

You can go on amazon right now and get the 512 in stock. I don't know why you waited all this time. Amazon has better gift items with it too. The Note 10 I will order from Amazon unlocked so I don't have to roll the dice with Samsung each time.

Not really im using their samsung financing i think it will be hasle to cancel it all now.

 

[AAThomas92]

Finally got a shipping notification today. Ordered on the 14th of August, using Samsung finance. If you opted in for the text message notifications you will get the message before you see it online unless you're sitting there watching the website.

 

[sooby77]

Awesome. I ordered mine on the 20th. So hopefully mine's just perhaps a week away.

 

[AAThomas92]

Awesome. I ordered mine on the 20th. So hopefully mine's just perhaps a week away.

Theory: when the option to "cancel order" is gone from the order then that means that it's shipping to the US from one of Samsung's manufacturers somewhere in Asia. It took about as long as a wish.com order takes to ship from China. Just speculation though. But with wish.com you know it's going to be a long wait; with Samsung you have no idea if you're even going to get your phone this year.

 

[j_hansen]

Do you know what Amazon's return policy is on cell phones (Note 9)?

The one I bought on amazon I had to register with Samsung support for my 24 months warranty (Europe) and Samsung handled the warranty repair directly (disaster to deal with)

 

[sooby77]

Theory: when the option to "cancel order" is gone from the order then that means that it's shipping to the US from one of Samsung's manufacturers somewhere in Asia. It took about as long as a wish.com order takes to ship from China. Just speculation though. But with wish.com you know it's going to be a long wait; with Samsung you have no idea if you're even going to get your phone this year.

Cool. My option to cancel disappeared about a few days ago. How long did it take between your option to cancel to disappear to getting the shipping notification?

 

[Dominator81]

Well I just threw in the towel. Pre-ordered on August 11th, got the Speed Bump email a month later saying it would ship by the September 29th, then today was told it will ship October 7th.

 

[AAThomas92]

Cool. My option to cancel disappeared about a few days ago. How long did it take between your option to cancel to disappear to getting the shipping notification?

I'd say about 3 weeks after the cancel button disappeared I got the shipping notification. Not sure how true that is because there are other people on here that ordered before me and I'm not sure if they got their shipping info yet...

 

[AAThomas92]

Well I just threw in the towel. Pre-ordered on August 11th, got the Speed Bump email a month later saying it would ship by the September 29th, then today was told it will ship October 7th.

Is the option to cancel still there? if so I'd smash that s#!t

 

[Dominator81]

I made the customer care guy do it

 

[AAThomas92]

I made the customer care guy do it

Yeah, I tried to make them cancel it because I wanted to order the phone and watch combo but was given an excuse as to why he couldn't. Said it was in the process of being shipped, that was like a week before I got the shipping notification.

 

[Ziltaris]

So... now delayed till October 10th. The site says ships in 7-10 days for there new orders. How is this sh!t show NOT on any news? Is Wayne Brady going to have to choke a b!tch?

 

[Dominator81]

So... now delayed till October 10th. The site says ships in 7-10 days for there new orders. How is this sh!t show NOT on any news? Is Wayne Brady going to have to choke a b!tch?

That's why I cancelled... 44 days into this. I can deal with 4-6 weeks because that's somewhat normal for back ordered phones, regardless of a what rep or the website says, but two months for a pre-order is a slap in the face especially when people who ordered after are getting them sooner.

 

[sasa1981]

Did anybody get their phone shipped today?