Screenshot - 'No apps can perform this action'

[Tara100]

Hi

My phone is a mini.

When I screenshot, I get the above message and the image does not save.

Can you help please?

Thank you

 

[Rukbat]

Do you have the phone set to edit immediately after taking a screenshot? That would require that you have a picture editor app installed. The message usually means "there's no app installed that can handle this file type".

 

[Tara100]

Thank you. There was a problem with the photo editor as you said