smart switch issues - please help

[mikelav1986]

I have just upgraded from an iPhone to an s5. I have the smart switch app and on pC and I am trying to get my iTunes moved over. I start the pc program and I get issues straight away. Although the s5 is on map mode it comes up with this:

'The currently selected connection mode is not supported by Samsung smart switch. Change connection mode to media device(mtp) before connecting'

I've tried many different things. I just want my music.

 

[Ferd Berful]

I have the same issue. No luck so far finding a fix.

 

[Jack_N]

I had the same problem but found a fix. On your android, once you connect, open the notification panel, drag the status bar downwards (see p. 28 at: http://downloadcenter.samsung.com/content/UM/201409/20140926113431077/SM-N910_UM_EU_Kitkat_Eng_Rev.1.0_140926.pdf

Select the USB message and then select file transfer.