Some cases don't work with V10 fingerprint reader. Name your case and if it works or not.

[Brian W1]

I got my V10 Sunday and didnt set up my finger print sensor for a few days. I bought it at Verizon and also got an Incipio Dual Pro case. Well to my surprise, the fingerprint scanner will not work unless you are touching the stainless steel sides of the phone. With the case, its a no go.

Name the case you have
If it has cut outs exposing the sides
And if your fingerprint scanner works with it or not.

I have read online that some cases will work, just not mine

Posted via the Android Central App

 

[TomSelleck]

i do not believe a work-around has been found for the issues of using the scanner with a case on the phone

 

[Brian W1]

i do not believe a work-around has been found for the issues of using the scanner with a case on the phone

Some people have said their fps works with their case. Can anyone in here verify this?

 

[joser71401]

Ringke fusion case. Fps works if I squeeze the sides a little

 

[bgbagz]

Yeah... Having the same issue with the same Incipio case. I have tried to use the fingerprint scanner numerous times with the case off and it is extremely difficult to use. As soon as I take the case off... No issues what so ever. I got this case from T-Mobile

 

[Brian W1]

Same case and same color as mine.I love the case I just want to be able to use the fps.

 

[MrMLK]

Its not a matter of the case, its something about each phone. I was using this one and it worked fine:

http://www.amazon.com/gp/product/B0...ag=hawk-future-20&ascsubtag=UUacUvbUpU4812390

and then I gave it to a friend when he got a V10 and his fingerprint reader doesn't work with the same case on.

 

[bgbagz]

Saw this on anther thread even though I spoke on a Incipio case

 

[bgbagz]

I also saw this in another thread
https://community.verizonwireless.c...content?content=/api/core/v3/contents/2183310

 

[msn619]

I just use a lg bumper case

 

[MrMLK]

I just use a lg bumper case

Where did you get it? I want one. Thanks.

 

[biotron2000]

This one doesn't work. I know the pic doesn't match the phone, but the link is for a V10.

 

[mtjoy]

I'm using , Spigen® [Liquid Crystal] Ultra-Thin*Case :

http://www.amazon.com/gp/aw/d/B016C...ag=hawk-future-20&ascsubtag=UUacUvbUpU4815249

The fingerprint scanner works roughly 75% of the time for me.

Posted via the Android Central App

 

[mrgiven]

I've got the verizon case that has the belt holster. It doesn't work if I try it from the sides but works perfectly if I place my finger on from the top

Posted via the Android Central App

 

[jhen80]

I have a case made by Versus the scanner works about 45%....hit or miss

 

[waydavis]

I have the same case, it works most of the time, and in time is suppose to adapt to your finger.

 

[DevssrT]

Yeah... Having the same issue with the same Incipio case. I have tried to use the fingerprint scanner numerous times with the case off and it is extremely difficult to use. As soon as I take the case off... No issues what so ever. I got this case from T-Mobile
//images.tapatalk-cdn.com/15/11/07/057ee849d37751c577aeb296b8ae594d.jpg

I am using the same case in black...doesn't work at all...

Also I bought a thing silicone skin case from Verizon - works about 75% of the time but not as if there is no case on the phone...

 

[Tony C1]

I am using the same case in black...doesn't work at all...

Also I bought a thing silicone skin case from Verizon - works about 75% of the time but not as if there is no case on the phone...

Same here. Bought the red Incipio case and no go with the thumb scanner. Guess this forces me to try it without a case for a will. Haven t done that in years and I'm a little scared.

 

[DevssrT]

Same here. Bought the red Incipio case and no go with the thumb scanner. Guess this forces me to try it without a case for a will. Haven t done that in years and I'm a little scared.

I hear ya! I even wish they had a tempered glass option to help the screen protection! But no dice yet.

 

[MrMLK]

I even wish they had a tempered glass option to help the screen protection! But no dice yet.

Yes dice yet. There are a bunch of tempered glass protectors for the V10 on Amazon and eBay.