Are any of you telling Verizon any of this? They don't read these boards, and probably barely read the boards posted on their own site. I have sent them two emails complaining about the OTA. Of course the first reply was have the phone and battery checked. My reply was its not my phone it's everyone's phone, but each time I come back to the boards and urge people to complain I get the same canned response, if it was that big a deal wed just root. So why are there threads like this? Over 50 posts of this sucks but no one willing to stand up, just sit back and take it. I know it's not like they're going to see a complaint or two and suddenly realize that 'hey we may have messed up' but if we say nothing, more if more people say nothing it's like it never happened to them. Go to contact Verizon and leave an email, go to their forum boards and post a comment,b go to the market and leave a review of that pos vla. I haven't checked for this post but the other day it had 103 reviews, and 7 were 5 star? 103. More people than that have read this thread. You can compliant about your position in life or you can attempt to change it, doing nothing will ensure one thing though it will not improve.