Sprint LG G2: Cant hear incoming calls

[vndpatel]

This problem just started a couple days ago, for some reason when I receive incoming calls I cant hear the other person but they can hear me. When I call out everything works fine. I checked to see if the mic was on mute but it wasnt. I also did a factory restore and I still have the same issue. Anyone else have this issue or know how to resolve it?

Thank You

 

[Andy Jason]

I am having same problem, except they can't hear me either. And when I call back everything is fine.