Claude Auguste
New member
- Aug 18, 2016
- 2
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If they put the phones on planes today, everyone is only one @#&*% day away. This is the first time Sprint has done this to me. Still, there is no real excuse for this. Just REALLY bad planning and service.
I am being optimistic. True the delivery says Monday 22nd. but on the UPS website the say they deliver on saturdays. I am I WPB Florida right next to a Major UPS Hub View attachment 235754
40 minutes so far here ... no resolution so far. I am going to try my luck on getting a 250 bill credit to replace the micro sd card i will now most likely not be able to get.After waiting on hold for 20 minutes the Sprint rep said that they are getting another shipment and if we haven't gotten tracking yet, it will be coming soon, blah, blah, blah. I don't know what to believe anymore. She said the Black Onyx was very popular and that's part of the problem. Sigh.
No love from UPS for our phones. Located in Virginia near big airport. UPS said can't pick it up once it hits the ground in VA. Can't do Saturday delivery because Sprint doesn't have a weekend delivery contract with UPS. Ordered the 3rd of Aug.
Got mine today, 1Z6R1V710205270493
No love from UPS for our phones. Located in Virginia near big airport. UPS said can't pick it up once it hits the ground in VA. Can't do Saturday delivery because Sprint doesn't have a weekend delivery contract with UPS. Ordered the 3rd of Aug.
No... earliest I can pick up would be Monday morning according to the guy I spoke to. I'm going out of town on Sunday.But you can do Saturday pick up, right?
No... earliest I can pick up would be Monday morning according to the guy I spoke to. I'm going out of town on Sunday.
Do you have a tracking number?Just spent 45 minutes on chat with a sprint customer service rep for her to finally say "but this order is still in the time frame with the delivery date set on Monday" They are standing by their guns via chat, time to call.