Try pulling the battery and SIM card then hold the power button down for 20 seconds then reinstall everything. You can also call Verizon they can sometimes push it to you by refreshing the phone in there system.
Thanks for the good ideas.
Already tried batt pull, but not with power button hold. Cant mess with it right now, but will try later. Although, maybe I should just leave it alone, given the side effects of the update!
"ERROR
service unavailable
check for Software Update under settings when service is available
I have full bars in a 4G LTE
what gives?!?!?!??!?!?!??!![]()
Here is what I did on our two Thunderbolts:
1. Download the LTE OnOff application from the app store.
2. Launch LTE OnOff app and set the mode to "CDMA only". This will put the phone in 1x. Make a note of the default selection.
3. Check for updates now. You should be able to download the update.
4. After download completes, go back to the LTE OnOff app and put back to original cdma/LTE selection.
5. Once your back to 3G or 4G, check for updates and you should see the option to install the update!
Do this at your own risk, but it worked for me. Enjoy!
Its a issue on Verizon end. If u find it to be a device issue take it to Verizon and get it replaced
