sytem crashes when trying to access "Text-to-speech options"

[slowmomomo]

Hello,
I recently updated my note 4 to 6.0.1 and now the system crashes when trying to access System/Language and input/Text-to-speech options.
The error message is "Unfortunately, Settings has stopped".
Please help.

 

[B. Diddy]

Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-14686

 

[slowmomomo]

Thanks for the tip. Just tried it, as described in your link, but it didn't solve the issue.

 

[B. Diddy]

Does this happen in Safe Mode? Galaxy Note 4 Safe Mode: What you need to know | Android Central

 

[slowmomomo]

Yes. same thing just happened in safe mode.

 

[Larry_F]

Hello,
I recently updated my note 4 to 6.0.1 and now the system crashes when trying to access System/Language and input/Text-to-speech options.
The error message is "Unfortunately, Settings has stopped".
Please help.

At some point in the past I had a problem like that because I had disabled an app that was required in processing the setting I was trying to work with. Re-enabling the app resolved that problem. Have you disabled any apps that might be related to text-to-speech?

Larry

 

[slowmomomo]

I solved it. I was looking through my apps in the application manager and found some Samsung tts packages, one for British english and one for American english. I uninstalled both of them and it is working now.
Thanks for the help.

 

[UTech]

The same bug (after upgrade Galaxy S5 to android 6.0.1) I solved only with following steps:

1. Found in applications list "Samsung text-to-speech engine"
2. Stopped it
3. Cleared it's cache and data
4. Opened TTS setup, it didn't crash. Changed default TTS engine to google's

Hope that helps.