athenatp
Well-known member
- Nov 8, 2012
- 347
- 3
- 18
Was anyone able to get the upgrade support charge of 20.00 removed???
Nope....apparently they just started this fee.
Was anyone able to get the upgrade support charge of 20.00 removed???
Just ordered mine only one color available at this time.
Titan
Also now showing Back ordered on T-mo website
View attachment 242563
Was anyone able to get the upgrade support charge of 20.00 removed???
Not sure. I think it may be a recoup fee for the sim card that's sent with the phone. Just a thought.I see this $20 on my receipt BUT... it was not charged, not included in the final price I paid.
Whats up with this fee all of a sudden?
Just placed my order at the store. Their system said November shipping but once I received and signed the EIP, the text confirmation said shipping 10/17 to 10/24. I'd take 10/17 T-Mobile.
Also had to pay for shipping. $24.99 for overnight but manager said they could refund it. I'll see if it actually gets billed and then see if that manager or T-Force can refund it.
They don't consider it charged until it actually posts. Temporary hold would be normal as they validate the card. My card has a pending charge as well. I won't battle them on it until it actually posts to my account.My card is already charged. I thought not till it ships
Sounds like you got a pretty good deal that you are happy with. Congrats!Alright kids.....here is my experience this morning....worth a read if you are going from the N7 to the V20.
As of this morning I was still sitting on my N7. Went in to get everything taken care of at a TMO store in Minneapolis.
#1 - They returned my N7 and refunded me my down payment, the monthly payments I made toward it will go directly on my bill.
#2 - They outright sold me a Galaxy On5 for $150. A few reasons for doing this as outlined below.
#3 - They pre-ordered my N20, my card will be charged when it ships which is estimated to be 10/17-10/22.
#4 - The ordered my LG G Pad X which will ship sometime around the 22nd of October.
#5 - They gave me information on how to get the free B&O headphones.
#6 - Because I bought the On5 outright, when I trade it in for my v20 I will then qualify for the $200 credit (netting me $50)
#7 - I called up TMO and asked about the $100 credit for trading in my N7 for another Samsung, the rep confirmed that within 2 billing cycles I will see that credit.
All in all I received $150 in credits ($100 for going N7 to another Samsung and $50 for the trade in profit). I also received a 256mb card and a 2016 Gear VR headset as 'gifts' from Samsung. I figure I will sell the VR and get a bit of cash back there too.
I don't know. Yes, it was a GIANT headache but in the end I am happy. I will use my V20 for a while (who knows, I might even like it!) and will then look at the Note 8 when it is released sometime next year. I really love Samsung and feel badly for what happened but in the end: I have a phone and an extra $150+ in my pocket that I wouldn't otherwise.....
I got my money on Samsung rebranding the Note line as the Memo line.Alright kids.....here is my experience this morning....worth a read if you are going from the N7 to the V20.
As of this morning I was still sitting on my N7. Went in to get everything taken care of at a TMO store in Minneapolis.
#1 - They returned my N7 and refunded me my down payment, the monthly payments I made toward it will go directly on my bill.
#2 - They outright sold me a Galaxy On5 for $150. A few reasons for doing this as outlined below.
#3 - They pre-ordered my N20, my card will be charged when it ships which is estimated to be 10/17-10/22.
#4 - The ordered my LG G Pad X which will ship sometime around the 22nd of October.
#5 - They gave me information on how to get the free B&O headphones.
#6 - Because I bought the On5 outright, when I trade it in for my v20 I will then qualify for the $200 credit (netting me $50)
#7 - I called up TMO and asked about the $100 credit for trading in my N7 for another Samsung, the rep confirmed that within 2 billing cycles I will see that credit.
All in all I received $150 in credits ($100 for going N7 to another Samsung and $50 for the trade in profit). I also received a 256mb card and a 2016 Gear VR headset as 'gifts' from Samsung. I figure I will sell the VR and get a bit of cash back there too.
I don't know. Yes, it was a GIANT headache but in the end I am happy. I will use my V20 for a while (who knows, I might even like it!) and will then look at the Note 8 when it is released sometime next year. I really love Samsung and feel badly for what happened but in the end: I have a phone and an extra $150+ in my pocket that I wouldn't otherwise.....
Been showing backordered since midnight eastern time.....it's not true after talking to a rep on twitter...just typical preorder messJust ordered mine only one color available at this time.
Titan
Also now showing Back ordered on T-mo website
View attachment 242563
Been showing backordered since midnight eastern time.....it's not true after talking to a rep on twitter...just typical preorder mess
The Rep told me the back order dates were not accurate as the phone was in pre-order status. I sure hope so. I ordered the phone early this morning and I was hoping to have a new phone by the time I left for Thanksgiving trip. The backorder dates had me thinking I might not get the phone by the time I left for my Christmas vacation (12/22).
My estimated ship date
ESTIMATED
SHIP DATE10/17/2016 - 10/24/2016