T-Mobile: Galaxy Note 9 Pre-Order Thread

[jerrycau123]

Thank for your input!

 

[Blues Fan]

I payed the $14.99 shipping rate.... I believe that is 3 day shipping?.. There were several people on the Android form that didn't pay for shipping! It was waived!

WTF. $15 for 3rd day shipping lol. Samsung.com $15 was for overnight last year. This year it's only second day air at no cost.

 

[jerrycau123]

I just contacted tmobile chat and they told me that there is NO free shipping on this promotion!

 

[solotristan88]

I had to pay $25 for overnight shipping for 2 devices.

 

[anon(762744)]

If you go to the order page on T-Mobile's website and switch between the 128gb and the 512gb version the 128gb says "Estimated ship date: 08/24/2018 - 08/24/2018" and the 512gb says "Estimated ship date: 08/29/2018 - 09/05/2018". I just pre-ordered yesterday because I had to wait until my trade-in device showed up, they wouldn't let me pre-order with the $500 off trade-in promotion unless I had the IMEI number of the trade-in device. I really hope I didn't miss the boat on the launch day delivery :/

 

[durandetto]

I was prepared to pay $25 for overnight shipping but when it was all said and done I got free overnight shipping and I didn't even ask for it. It's crazy how every customer service rep says and does something different.

 

[Carrie Greicar]

So I asked about the free shipping and was told that it was only for people who ordered accessories too. I was like wow that's funny because I know a bunch of people that got theirs shipped for free. Kinda ticks me off that they would lie like that.

 

[Nakrohtap]

JOD terms are 18 month instead of 24. And I believe the payments aren't actually designed to pay the phone off after 18 months. At the end of 18 months there's a final, larger payment to actually own the device outright

The terms are only 18 months to buy it or upgrade at that point. However, the payments are usually broken up into 24 equal payments, not 18. With this $40 per month, you owe slightly less after 18 months. But, if you jump at least once a year, you are losing that extra little money per month.

 

[Nakrohtap]

I don't think they care if I stay or if I go lol. I had 3 lines and threatened to leave. Then I canceled 2 of the lines and they still called my bluff lol.
I can afford the $279 down but I refuse to give it for sake of principal.

$279 is ridiculous unless you plan on owning the phone after 18 months. It totally defeats the reasoning behind JOD. It's like a car dealer charging the same $149 per month for a $20,000 car or a $30,000 car and instead charging $10,000 down payment. Probably not the best example. Just making a point.

You expect to pay more per month for a Note phone. The ONLY reason is to get more money from the customer to offset turning it in early, not to regulate your monthly payment.

 

[Nakrohtap]

So I asked about the free shipping and was told that it was only for people who ordered accessories too. I was like wow that's funny because I know a bunch of people that got theirs shipped for free. Kinda ticks me off that they would lie like that.

Agreed. They should be consistent in offering free shipping. That's what irritates people, the inconsistency. Personally, I wouldn't pay for overnight shipping. I don't need to be the first to get it. However, if I had to pay $8 for 2-day shipping and someone got free overnight shipping, I would be a little irked.

 

[jamezr]

$279 is ridiculous unless you plan on owning the phone after 18 months. It totally defeats the reasoning behind JOD. It's like a car dealer charging the same $149 per month for a $20,000 car or a $30,000 car and instead charging $10,000 down payment. Probably not the best example. Just making a point.

You expect to more more per month for a Note phone. The ONLY reason is to get more money from the customer to offset turning it in early, not to regulate your monthly payment.

This why I left TMO. They keep making JOD harder and harder to use. It used to be you could use JOD 3 times a year with no money down.
They are making JOD so that no one wats it use it.

 

[Dimas de Leon]

I just contacted tmobile chat and they told me that there is NO free shipping on this promotion!

I was chatting at the same time with two reps, one on Facebook and one on Twitter. The Facebook rep said she could not do free shipping and the twitter gal said she could. She gave me next day free shipping, normally $24.99

 

[Carrie Greicar]

I complained enough and got it credited. LOL

 

[Deke218]

Yeah, I'll be skipping the Note 9. Something about the odd numbered Notes [3,5,7]... the 3 was okay. The Note 5 of which I never considered a true Note. The Note 7 - We all know how that turned out. The Note 9 - Not seeing much of an upgrade over my Note 8 to want me to put up a $600 down payment.

Note 8 for another year!

 

[jackjack1969]

$279 is ridiculous unless you plan on owning the phone after 18 months. It totally defeats the reasoning behind JOD. It's like a car dealer charging the same $149 per month for a $20,000 car or a $30,000 car and instead charging $10,000 down payment. Probably not the best example. Just making a point.

You expect to more more per month for a Note phone. The ONLY reason is to get more money from the customer to offset turning it in early, not to regulate your monthly payment.

I love the excuse that they're trying to keep my payment down and not wanting to finance over $720 per phone. But they will finance 3 phones for me though. They don't trust me to be able to pay $40 a month on a $1,000 phone but they trust me to pay $90 a month for three $1,000 phones...

 

[Nakrohtap]

This why I left TMO. They keep making JOD harder and harder to use. It used to be you could use JOD 3 times a year with no money down.
They are making JOD so that no one wats it use it.

This has me seriously considering ordering direct from Samsung. The plan prices aren't bad on T-mobile. Not sure what other carriers are charging at the moment. That's probably about half my bill, including the insurance. Basically, there is no real incentive to order phones through T-mobile anymore.
I will have a decision to make at the end of the month when I know if I can get the $81 down or not for our two phones.

 

[bhatech]

Personally T-Mobile plan prices are still great and still the lowest for me for unlimited family when compared to AT&T and Verizon. I always get non carrier unlocked phones so doesn't matter to me about carrier phone pricing. I'll stick with them as long as they are friendly with unlocked phones and have great prices on unlimited plans.

 

[Blues Fan]

This has me seriously considering ordering direct from Samsung. The plan prices aren't bad on T-mobile. Not sure what other carriers are charging at the moment. That's probably about half my bill, including the insurance. Basically, there is no real incentive to order phones through T-mobile anymore.
I will have a decision to make at the end of the month when I know if I can get the $81 down or not for our two phones.

Makes me wonder if they're trying to discourage people from ordering and make their money on plans and low end phones in store.

 

[Mike-Mike]

i had to pay $6.99 for shipping my Blue 128 on EIP, but the twitter rep credited my account for it

 

[Nakrohtap]

Makes me wonder if they're trying to discourage people from ordering and make their money on plans and low end phones in store.

I'm sure they make most (if not all) of their money on plans. However, I think they were losing money on the JOD devices and really don't care if phone sales drop by 50% because they weren't making any money on them in the first place. Basically, this is our price, take it or leave it.