T-Mobile users make sure you're using a 5G SIM card.

[Talderon]

As stated by johnsamuels, he was required to upgrade due to the memory capacity of the SIM Card. SIM Cards to have a limit to how much data they can store. They are partitioned like any other storage device and some SIM Cards allow you to store Contact Info and other data, but if the partition that stores the account/network info is too small, you need to get a new SIM Card that will allow the additional configuration to be stored.

Now, this does not solve the debate of you NEEDING a new card, but if you have issues and whatnot, one of the reasons they will swap cards is to give you a clean slate to start from and see if that is the issue. Chances are, older cards have enough space, but as they roll out more network components and the various 5G standards being used (LTE 5G vs. Stand Alone), there may not be enough room to store all of the configs needed.

In the end, if you have an older SIM Card, get a new one and you'll have less issues in the future. If you are so attached to your SIM Card that you don't want to switch, then don't switch.

 

[o4liberty]

When you switch you will get great speeds.

 

[Peter Scooze]

T-Mobile said the sims card had nothing to do with 5G

It does if you want to connect to the sa 5g when it comes to your area. you dont need it for the mid band 5g though.

 

[SeanD_Colorado]

T-Mobile said the sims card had nothing to do with 5G

Perhaps the rep you spoke with is not differentiating between 5G and 5G SA when they made that claim. Otherwise, T-Mobile's own website appears to refute that claim in regards to 5A. The website says that you DO need an R15 SIM that is 5G SA compatible in combination with a software update to your device.

 

[msm0511]

I'm Batman

Wait, I thought you liked Superman.

 

[Venom0642]

Wait, I thought you liked Superman.

Lmfao

 

[Talderon]

Wait, I thought you liked Superman.

*puts on his flame-proof suit*

 

[Mike Dee]

If get the bugs out definitely helps me. If I switch to LTE I have 1 bar and maybe 10/MB down at my house if I switch to 5G get 4 bars and 150+ down so huge difference. Means I can get rid of my Cellfi as well

If it's improving service in a area with poor LTE that's definitely a plus.

 

[mustang7757]

Wait, I thought you liked Superman.

I do

 

[msm0511]

I do

The odd things I remember. Haha!!!

 

[Deke218]

When you switch you will get great speeds.

Did you achieve these speeds because of a updated sim card?

 

[Mike Dee]

The odd things I remember. Haha!!!

You can't try to remember to forget.

 

[mjs2011]

Lol I did this and the 5G icon has been replaced with 4G. Same exact spot at home.

 

[Gary02468]

Is there any icon or other indication to show when you're connecting to 5G SA (as opposed to plain 5G)?

 

[mustang7757]

Is there any icon or other indication to show when you're connecting to 5G SA (as opposed to plain 5G)?

I would think under network mode should be on its own ?

 

[Mike Dee]

I would think under network mode should be on its own ?

"5G"

"G" for Gumption

 

[mustang7757]

"5G"

"G" for Gumption

Don't make assumptions lol

 

[nuangel2]

I chatted with support through the T-Mobile app, they're sending me a SIM card at no charge.

they charged me 10.00

 

[Mike Dee]

they charged me 10.00

They probably can wave that fee

 

[mustang7757]

they charged me 10.00

Store or online?