sorry for the double-post.
I'm upset b/c I also put in a preorder with Wirefly for a TB for my wife and I can't find anyone who knows what they are talking about or can answer my questions. I ask about apples and they answer about oranges. This is the main problem with companies outsourcing their customer care to developing countries and the reason why so many large companies are now bringing those jobs back to the US.
Here is a case in point:
I pre-order the TB, on my order page, it first stated that it sent my info to Verizon for approval. Then it came back and stated approved and awaiting shipment. Then I realized they had me on the 44.99 web plan and I did not request that. So I called and they changed it to the 29.99. I check the order page once more and it tells me its being sent to Verizon for approval again.
So when I call Wirefly, they tell me the reason the order page says 'sent to Verizon for approval' is because the HTC TB has not been released yet. I could not, for the life of me, get a proper answer. I called several times and got the same cookie-cutter response each time.
So...
I canceled my order.
I called the Verizon Corporate store, put in an appointment with a rep there who said he had 30 TB waiting in the back and would be ready and waiting for me at 9 am. Not to mention, I have the ne2(?) $30 discount, according to Verizon, that I can use on my equipment.
I also have my BB preorder, of which I'm 4th in line, for my own phone.
Although I thought I'd save some money by going through WireFly, when I call a company, any company, and cannot get a straight answer for a simple order, it doesn't bode well for when I have a real problem after getting the phone and need assistance. That's okay, it might be $50 cheaper, but if the headache that results is ten-fold, I'd rather just pay $50 more and go to a brick-and-mortar store with reps that half-way know what I'm talking about.