- Apr 23, 2011
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I called in Wednesday as I've had it with the dropped connection issue. It's become a constant problem. The refurbished phone seems slightly better. I've noticed a few data drops when downloading apps/updates. I'm going to give it a few more days to fully document my problem. Then I'm going to follow Todd_L above and find a way to tier 2 support and get a different device.
you may have to go through 2 or 3 tb first, then it would be easier to get another device.