Hello all, just had a quick question about trading in my V20 to Verizon. I have paid a total of $336 to them, and I have 15 more payments for a total of $224 to pay off. I wanted to trade in my phone, but to my understanding, you have to pay off the phone to then get another one. I have had that screen issue that I reported earlier, where my phone now has screen retention that occurs after about an hour of usage. Someone told me it could be possible to exchange this phone in for a new one since it is under warranty, but I didn't know if you could trade it in for a new, different phone. Any help would be very appreciated.