Trying to decipher charge and credit on my credit card?

[hal1]

Let's start with the premise that I understand and accept credit card charges and holds/pending charges. That said, there's a charge that's missing that I don't understand.

Google store order

Sequence of order events.

Oct 4th placed order (Verizon SIM enabled)
Oct 8th placed order (unlocked)
Oct 8 cancelled original Oct 4 order.

Sequence of Credit card charges/refund

Oct 9th - CC charged 689.88 - I'm assuming this is the charge of the Oct 8th order
Oct 10th - CC refunded 689.88 - I'm assuming this is the refund of the Oct 4 cancelled order

**** Where's the charge for the order placed Oct 4th?

 

[osubeavs728]

I don't think Verizon charges til the phone ships. At least that's what my order confirmation says.

 

[hal1]

I don't think Verizon charges til the phone ships. At least that's what my order confirmation says.

Sorry, I just edited the OP to indicate it was a Google store order Google store order

 

[dcemureviews]

Sorry, I just edited the OP to indicate it was a Google store order Google store order

This is happening to everyone, you're not alone. The charge is a temporary hold probably to verify the credit card. When the item ships, your card will be charged. All financial institutions do this. After a certain time, the charge is dropped from the pending. Its kind of like some gas stations putting a small nominal charge of like $1 and eventually it drops off.

Your order is NOT cancelled...otherwise you would of gotten an email.

 

[hal1]

Okay, so the refund isn't from the cancellation of my original order (the timing just made it look that way), but rather it's from the verification of funds dropping off?

 

[dcemureviews]

Okay, so the refund isn't from the cancellation of my original order (the timing just made it look that way), but rather it's from the verification of funds dropping off?

Correct. Majority of the time, businesses don't charge your card until it ships. Whenever we order something, it charges the card and it goes to pending and eventually moves over to a full charge because the item shipped during the time it was in process.