UK Pre-Order thread

[Kizzy Catwoman]

Had an email from Samsung and DPD. Looks like mine is being delivered today

I do hope it is wonderful. A shiny new phone! Exciting!!

 

[fuzzylumpkin]

It's here!!! Christ this thing is massive lol.

 

[Jameseld82a]

It's here. Won't be able to open it until tonight though as I'm working

 

[Kizzy Catwoman]

Seeing all these new phones makes me want to order one from my catalogue. Just too expensive right now....

 

[ironass]

Just received my Samsung Galaxy S21 Ultra 16GB/512GB, Global, Exynos, unbranded + free gifts...

 

[chimpboy74]

Just received my Samsung Galaxy S21 Ultra 16GB/512GB, Global, Exynos, unbranded + free gifts...

Awesome. Did you buy direct? I'm asking as I bought through Carphone warehouse and apparently when I receive the phone I then need to go to the Samsung webpage and claim the buds and tracker. I was told they don't come with the phone.

 

[ironass]

Awesome. Did you buy direct? I'm asking as I bought through Carphone warehouse and apparently when I receive the phone I then need to go to the Samsung webpage and claim the buds and tracker. I was told they don't come with the phone.

Direct from Samsung. Ordered them at the same time as my phone and they arrived with the phone. When you receive the phone, install the Samsung Members app and register on it and use that to claim your free gifts. See...

https://eu.community.samsung.com/t5...e-order-the-galaxy-s21-family/m-p/2630232#M31

 

[chimpboy74]

Yay! Got mine today, put a screen protector on and it doesn't work with the fingerprint sensor. I know there are other threads here but a lot of those suggested arent availale in UK. Can anyone suggest a glass one (if possible) that will work with FPS and available in uk?

Thanks!

 

[SteveyAsp]

Has anyone tried the dual sim with their S21 Ultra?
Mine didn’t work but suddenly worked after a reboot.
After about 30 mins it suddenly stopped working and hasn’t worked since.
I’m wondering if anyone else has issues?

 

[ironass]

Yay! Got mine today, put a screen protector on and it doesn't work with the fingerprint sensor. I know there are other threads here but a lot of those suggested arent availale in UK. Can anyone suggest a glass one (if possible) that will work with FPS and available in uk?

Thanks!

When I received mine, here in the U.K, it had a clear, peel off screen protector with a tab and underneath it had the usual, fitted, clear plastic screen protector that I also use on my S20 Ultra.

 

[ironass]

Has anyone tried the dual sim with their S21 Ultra?
Mine didn’t work but suddenly worked after a reboot.
After about 30 mins it suddenly stopped working and hasn’t worked since.
I’m wondering if anyone else has issues?

I am using 2 SIM cards, EE and GiffGaff, in my S21 Ultra. Try turning off Wi-Fi > Remove SIM tray > Power completely off > Insert SIM tray with SIM's installed > Power device back on. You may have to wait a little while until your phone registers on the networks again and you may be surprised that in due course that you receive an update.

 

[chimpboy74]

When I received mine, here in the U.K, it had a clear, peel off screen protector with a tab and underneath it had the usual, fitted, clear plastic screen protector that I also use on my S20 Ultra.

Thanks. Mine had the peel off film but nothing underneath.

 

[chimpboy74]

update: there was a screen protector fitted already

next step: get eyes tested. I didn't spot there was one already! in my defence it's a very good fit!!!

 

[SteveyAsp]

I am using 2 SIM cards, EE and GiffGaff, in my S21 Ultra. Try turning off Wi-Fi > Remove SIM tray > Power completely off > Insert SIM tray with SIM's installed > Power device back on. You may have to wait a little while until your phone registers on the networks again and you may be surprised that in due course that you receive an update.

Thanks, it appears it's the SIM card that's the problem

 

[chimpboy74]

Bit of a basic question but has anyone claimed the free gifts in the UK via the Web page? I did it on Friday but when it asked for IMEI number it would not accept IMEI1 number but accepted IMEI2 (eventually ‐ but was a bit flakey. It said at first it wasn't recognised but when I re entered it accepted and it definitely was correct when I first entered.) Hopefully I won't have issues. I'm quite looking forward to having the buds Pro. The tracker I'm not so fussed for!

 

[dave3389]

Got mine the 28th I think it was, managed to get 10% off, and the tag and earbuds came with the phone, so far very happy with it, upgraded from the s10 plus.

 

[Rose4uKY]

Got mine the 28th I think it was, managed to get 10% off, and the tag and earbuds came with the phone, so far very happy with it, upgraded from the s10 plus.

We're upgrading from the 10 plus also which model phone did you get? We're getting 512 ultras. Hubby's will be here tomorrow and mine on Wednesday. Can't wait!

 

[nicnoc]

Bit of a basic question but has anyone claimed the free gifts in the UK via the Web page? I did it on Friday but when it asked for IMEI number it would not accept IMEI1 number but accepted IMEI2 (eventually ‐ but was a bit flakey. It said at first it wasn't recognised but when I re entered it accepted and it definitely was correct when I first entered.) Hopefully I won't have issues. I'm quite looking forward to having the buds Pro. The tracker I'm not so fussed for!

I also had issues with IMEI1 on Friday but third attempt worked.
Had confirmation that my claim was validated late Friday evening - hoping I don't have to wait long to receive the goods
Have you heard back since?

 

[chimpboy74]

I also had issues with IMEI1 on Friday but third attempt worked.
Had confirmation that my claim was validated late Friday evening - hoping I don't have to wait long to receive the goods
Have you heard back since?

Nothing yet. Hopefully the second imei should still indicate that I have the new phone and therefore qualify.

 

[chimpboy74]

I still haven't heard so I sent an email to them explaining. When I looked through the details of the promo it did mention how to get your IMEI1 so I'm concerned having not been able to enter that number I entered the IMEI2 (which it would accept)