"Unfortunately, Contacts has stopped" when clicking Phone icon

[doomguts]

Just did the update and everything seems fine (except now I no longer have the data button in my notification panel which is very frustrating) but when I click the phone icon on the home screen to make a call, the app shuts down automatically and I get the error message "Unfortunately, Contacts has stopped". So can't make calls. This needs to be fixed asap. Please help!

 

[B. Diddy]

Welcome to Android Central! If you just updated the system, it's worth clearing the system cache partition using these instructions: Reset: Samsung Galaxy S 4 | T-Mobile Support. Follow the directions for "Wipe Cache Partition." No personal data will be lost. There might be some leftover system data from the prior OS version that's causing some general goofiness.

 

[cd247]

My wife and I are having the same issue. I followed the instructions above and it didn't help.

Posted via Android Central App

 

[B. Diddy]

Ugh. Samsung has been having some real problems recently with updates, most notably with the 4.3 update for the S4. If you'll recall, they suspended the rollout due to problems that the update was causing. I read that they just restarted the rollout--did you update in the past 1-2 days, or a few weeks ago?

 

[doomguts]

cache wipe complete
Pressed "enter" on reboot system now
Then the android in the middle of the screen said error
Phone rebooted

Still having the same issue

 

[doomguts]

Ugh. Samsung has been having some real problems recently with updates, most notably with the 4.3 update for the S4. If you'll recall, they suspended the rollout due to problems that the update was causing. I read that they just restarted the rollout--did you update in the past 1-2 days, or a few weeks ago?

Yes, I just performed the update tonight

 

[B. Diddy]

Grrr. You could contact Samsung support, but who knows how long that might take. It might be best to downgrade back to 4.2.2, and wait for Samsung to sort out their issues. Read through this thread, where Golfdriver97, another Ambassador, describes the process.

http://forums.androidcentral.com/ge...-update-turned-off-wifi-good.html#post3289634

 

[JLTEEXO]

Do you use google to sync all your contacts? 'Cause i think the issue comes from google account.. this happen to me before and I had to remove my google account in the setting and sign back in again and it worked! As for the data button, well they took it off.. -.-"

Posted via Android Central App - SAMSUNG GALAXY S4

 

[Golfdriver97]

^Interesting idea.

 

[B. Diddy]

That's an interesting thought. Worth a try!

 

[cd247]

We a few days ago.


I cleared the cache.

I've removed restarted and re-added my Google account. Still having contact issue. I can see any other non-Google contact in my phone.

Posted via Android Central App

 

[doomguts]

Do you use google to sync all your contacts? 'Cause i think the issue comes from google account.. this happen to me before and I had to remove my google account in the setting and sign back in again and it worked! As for the data button, well they took it off.. -.-"

Posted via Android Central App - SAMSUNG GALAXY S4

I removed my google account, rebooted, re added my google account, rebooted and STILL same problem

 

[Fabian F]

I'm getting 'Unfortunately, google+ has stopped' after I delete a file from My Files and from my Gallery.

Posted via Android Central App

 

[cd247]

Well unfortunately I decided to master reset, using the power, up volume and home screen during boot up. It's been about 12hrs & my contacts are working perfectly. Not one crash

Posted via Android Central App

 

[patricia bandong]

Just did the update and everything seems fine (except now I no longer have the data button in my notification panel which is very frustrating) but when I click the phone icon on the home screen to make a call, the app shuts down automatically and I get the error message "Unfortunately, Contacts has stopped". So can't make calls. This needs to be fixed asap. Please help!

 

[patricia bandong]

Help me for this problem pls

 

[Kable Btz III]

Backup your data in samsung KIES or elsewhere depending on what you want to keep and do a factory Data reset.

App --> Settings > Accounts TAB ---> Backup and reset ---> Reset phone.
Seems like the only way.

 

[Katalia_marie]

I have a samsung galaxy s3 and I get themessage unfortunately contacts have stopped and usually I do a factory reset but then two days later it says the same thing. This is a brand new phone and I'm tired of doing factory resets please help me find a solution