I just got in a "lightly used" LG V20 that I bought off Amazon. When I first got it and was looking it over it looked really good. No, not really good... It looked great. Not a scratch or nick that I could see. It was pretty much a brand new phone. Unfortunately, looking it over now while I clean the screen of fingerprints, I notice lines on the glass. I felt the first and didn't feel anything. I felt another and I felt my fingernail get caught a bit. The screen is covered in extremely fine cracks. Completely invisible when the screen is on and barely visible when it's off. They can only be seen under direct light. I don't think I caused them because I was babying the phone ever since I opened the box 15 hours ago. I don't think I put the phone down hard enough to cause cracks and if I had the phone laying screen down, the bumper case I received with it was on at all times. The phone was never bent or dropped while in my possession. The person I bought it from said the phone was dropped once on a carpet but had no discernible damage or nicks to it. Other than the newly discovered micro-cracks, there is no damage.
Now I'm conflicted over what I should do. I know I have a few options. I could: a) contact the seller and request a refund and ship the phone back to him, b) keep the phone and put a case or at least a tempered glass screen protector on it, or c) contact Amazon and file a complaint. I don't like A or C (heh, AC) at all because I really like the phone and I've already spent nearly 9-10 hours setting it up. I will be getting a Poetic Revolution case in the mail so B is covered. I'm not sure what to do.
Now I'm conflicted over what I should do. I know I have a few options. I could: a) contact the seller and request a refund and ship the phone back to him, b) keep the phone and put a case or at least a tempered glass screen protector on it, or c) contact Amazon and file a complaint. I don't like A or C (heh, AC) at all because I really like the phone and I've already spent nearly 9-10 hours setting it up. I will be getting a Poetic Revolution case in the mail so B is covered. I'm not sure what to do.