Verizon S9+ Unable to set individual SMS notification tones
- Thread starter Vinny Fuori
- Start date
Hi, I'm in Canada and we have the same problem with my S9+. I'm very disappointed since I had different tones for my SMS, kids, girlfriend, parents, friends and even voice mail.
I hope they'll put it back as an option.
Ho, yeah! I forgot, I had the S7 Edge and I should have kept it.
I hope they'll put it back as an option.
Ho, yeah! I forgot, I had the S7 Edge and I should have kept it.
Mwmurphy2
New member
- Mar 19, 2018
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I was on the phone with 3 Samasung agents today for roughly 3 hours. They logged into my Verizon S9+ and we all went through all the settings and looked at all possible options for getting the option for personalized notification tones back, but it was to no avail. One agent switched out for a higher ranking one and she said that Oreo for the S9's is very new and they are having some issues. She acknowledged that the notification tones are a big issue for people. They will be pushing out patches between now and October and they asked that I be patient and see if one the patches, coming out soon will fix this problem. They are aware of it and will hopefully get it out soon.
I hope this helps some of you. It's still frustrating, but now I know tons of people have been complaining.
Thanks. That's some patience. No way I would have wasted 3 hours letting agents mess with my phone only to come to the same answer we already knew. Hopefully though it will return though. I dont use it personally as I almost always have my phone on vibrate but it seems tons of people use it.
Alan Spallinger
New member
- Mar 19, 2018
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I tried to use Zedge for notifications and it did not work.
It works for ring tones, but not for notifications.
It works for ring tones, but not for notifications.
Schlubbe
Well-known member
- Aug 16, 2016
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I've used Textra for messaging for a long time, and highly recommend. Changes the notification sound and led color for each of my important contacts. Makes it easy to see who it's from, even with the sound off. Kinda wish there were more led color options (as if I really have that many friends)
OKStateGirl8
New member
- Mar 20, 2018
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I have an S8 --- I installed the Samsung update last night and all of my custom text message tones are gone and there's no option to change them (as has already been stated, but I'm hopping mad, so I wanted to say it again!)
I hope the Samsung gods read these boards and know how annoying that is. I love that feature; and when I'm at work, or driving, it's great to know if it's a message that needs immediate attention, or one that I can wait to read later.
I don't want to switch to another messaging app, as all of my message threads are already in Messenger.
I hope the Samsung gods read these boards and know how annoying that is. I love that feature; and when I'm at work, or driving, it's great to know if it's a message that needs immediate attention, or one that I can wait to read later.
I don't want to switch to another messaging app, as all of my message threads are already in Messenger.
Yes, I too am very sad. I absolutely have always used the individual text tones so that I know when its my children and which one. I use the zedge app also but it doesnt matter the feature is not available on th ed S9 plus. I cant understand why they would remove it!! Has anyone figured out how to use the AR emojis???
Jodie Rocco
New member
- Mar 22, 2018
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I got my new Samsung 9 today and this was driving me crazy as well. I spoke with T-Mobile and with Samsung. Samsung told me to go to any Best Buy and ask for the Samsung Live Representative. They will do a software recovery for free. It's a glitch regarding Google Oreo. Hope this helps.
- Mar 13, 2018
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Did this work by any chance? I am STILL unable to set this and it's maddening.
- Mar 13, 2018
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- Mar 13, 2018
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Well, it's Samsung Galaxy Overlay on Oreo 8.0 - my son has a Pixel 2XL and can set notification tones by person - albeit not from the contacts app used by Samsung. They must've overlooked this. Hopefully it gets corrected quickly as it's really annoying on a such a nice device.
djrakowski
Q&A Team
- May 4, 2011
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jhimmel
Well-known member
- Jul 15, 2014
- 1,459
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Actually, no - it's not exactly an Oreo issue. It's a Samsung messenger on Oreo issue. Other handsets and other txt messengers on Oreo are still able to set individual contact tones for txt messages. Just not stock Samsung messaging app on Oreo. The fix will likely come from Samsung, not Google.
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