Video sound only plays in YouTube and social media

[Debbie Fanning]

Why is there no sound on videos that aren't YouTube or social media platforms? If I go into any other videos from a internet search eg BBC news there isn't any sound. I have tried unmuting, turning media volume up and even cleared my Cache data but to no avail. Tried googling for an answer but cant find anything.

 

[mustang7757]

Hi welcome!

Which device you have ?

 

[B. Diddy]

Welcome to Android Central! What app are you using to play the other videos -- your browser?