I recently contacted t-mo's customer service regarding battery issues I'm having. I hardly use my phone at work and the battery hardly lasts 10 hours before I have to recharge again. The T-mobile rep said average run time is 11 hours? Is this normal or was he just bs-ing me? 11 hours seems too less especially considering my daily shift is 14-16 hours. I have all power saving options enabled, screen at the lowest brightness, and I even keep shutting down applications in the task manager (everytime I do this it says 45-52 applications closed). I don't use my cell to make calls either since I can use the landline. Someone please help with the issue here!