Whatsapp restore issues

[only1abhi]

Hi everyone,

I trust you are all well.

Just moved from iPhone to Android. I backed up my whatsapp chats on iPhone using the Settings -> Chats -> Chat Backup option.

However when I install Whatsapp in my S8+, it restores only some of the messages, and it seems a backup from earlier this year - everytime i uninstall and reinstall whatsapp on my S8+, it just keeps using this old backup - rather than the new one from iPhone.

How do I solve this issue?

Thank you in advance.

Best,

Andy

 

[Thacy]

Where does the old backup come from?
Usually, WhatsApp backs up chat history to local storage and Google Drive on Android devices. As far as I know, the WhatsApp backup on iPhone is more likely on iCloud.
When you reinstall WhatsApp on your S8+, the app would try searching backups from Google Drive(priority) and local memory.
So, it seems impossible to do the transfer through uninstall/reinstall.

 

[only1abhi]

Hi Thacy,

Thank you for replying back.

That's precisely the problem. iPhone backed up to iCloud and Android just keeps search google drive - and uses a local backup.

I need to either:
1) Transfer the iPhone backup to my S8+ phone
or
2) Transfer the iPhone backup to Google drive backup.

Any suggestions?

Thank you,

Andy

 

[Thacy]

Hi Andy

Sadly, I don't think either of the two options is possible. However, you may try to transfer chat history from iPhone to S8+ with WhatsMate, a tool that costs money.