my experience was the storm I. it was so awful they pulled it off the shelves within months of its launch. i honestly (and this is in no way an exaggeration) went thru 9 devices in 11 months. all "warranty" returns. and no matter what, and how hard i begged for even a fraction of honesty, they all sang the same refrain, "well you must have just gotten a bad phone".
not a single update, no customer service, nothing. i am pretty sure, that when it comes to verizon, the phone you buy, is the one you get. if it didn't come with froyo, we probably won't get froyo.
but i could be wrong. but i fail to see what motivation verizon has for giving us an update? we are already locked in contract and we already have the phone. customer service is a thing of the past.