Can I have a resume with that? I am from Canada so a 401k means nothing to me ;-) Kidding aside. Let's not get too heated. It's not healthy!
I run a marketing company that also specializes in custom software and graphic design so I have Mac's and PC's in my office. I have been doing this for 20 years and developed my first website in 1993, so I understand technology as you do. Maybe more. But who cares.
We are probably completely off topic now, sorry AC peeps.:-*
First of all I never said Apple hasn't done great things and isn't successful. Obviously they have done wonderful things. Thanks to the "All Mighty Apple" for helping us to get past a huge hurdle in technology that gave us many great things that we can all enjoy. But we can also thank Palm, HP, Microsoft, RIM, Unix, LG and Samsung and many others who have contributed to the cause of technology. Apple is but one of the contributors, but definitely a big one.
So, now that I got that out of the way.... regarding your reply, I was just stating real facts. If you think Apple is basing their decisions on market research then think again. They certainly keep a pulse on what they think customers want, but I believe they have much more of an internal agenda rather than an open sharing "What the customer wants" focus. Many companies do this so it is not uncommon. But, Steve Jobs was a loose canon which was way he was fired/quit Apple way back. Every Apple user should wake up every day and thank Bill Gates for investing in Apple and saving the company from utter destruction. Steve Jobs was a control freak that just happened to be a genius. Thankfully Apple got him back so he could continue to make great things, but he was not without his faults. Steve Jobs thought he knew what was right most if not all of the time. Lot's of people with this type of personality are like this and I see it all the time in my business. If they weren't like this they may never have been able to make the products they do. But when Steve was in the high and mighty stage he said that no one would buy a phone larger than 4 inches and that the stylus was dead, yet we now have millions of people buying phones over 4 inches and even over 5 inches and loving the stylus, so what are we supposed to say? Everyone buying these phones is wrong and Job's is still right? Apple isn't the only company that can do research and make a phone that works and does cool things. Sheesh, get over it. Apple has many smart people working for them as does Samsung, Google and Microsoft. They are all working to make amazing things. It's not about only one or the other. All of these companies know (as Nokia and RIM and even HTC will attest) that they are only as good as their latest product. If they don;t continue to stay ahead of the curve they fall off the map and become the Backstreet Boys of the cell phone industry.
Brad takes breath.
Furthermore, what many Apple fans don't want to look at is there have been numerous instances where ego has lead to mistakes by Apple based on self serving motives. The latest Google maps thing is a good example. They thought that they were so powerful that they could completely undermine Google and cut them out of the mix yet it blew up in their face. Did they ask all their users if they didn't want Google Maps and YouTube apps and everyone said "oh we don't care about Google maps and YouTube, please make them go away". The reality is I haven't met one person who has said they wanted these features to go away. So please continue to explain to me how Apple is doing market research?
We need to be open to what each company offers us as consumers and not be blind to what is foisted in our faces all the time. I always try to give credit where credit is due for all companies, but let's not be naive in calling it what it is. :-!