Why do my settings reset whenever I restart or shut off my phone?

[Android Central Question]

I think this has been going on since September. I have no idea why!

For months, I've been getting annoyed since this happened. Battery percentage disappears, brightness at max, ringtones, notification sounds, screen time-out reverts to 30 seconds, and the standard settings.

I've tried doing the one with the three phone icons but to no avail. Can anyone help?

 

[RandomizedFishNuggets121]

Re: screenshots regarding my post

Sadly no, theres another reason why im unable to do so

 

[RandomizedFishNuggets121]

screenshot 2

Error from google

 

[belodion]

Re: screenshots regarding my post

Threads merged.

 

[B. Diddy]

Hi, can you please respond in the thread you created rather than making new threads for responses? Or are you doing that because you can't post screenshots in replies?

The error message about something blocking Google Play has to do with Screen Overlay (now called Draw Over Other Apps): https://www.howtogeek.com/271519/how-to-fix-the-screen-overlay-detected-error-on-android/

 

[RandomizedFishNuggets121]

hey! late reply again, but we did a factory reset last night, and the issues are now fixed. after doing so, some apps began to reinstall themselves, is there a chance that the data from those apps are still saved or not? also, some apps didn't reinstall even if we didn't check them off the list, is there a reason for that as well? and yes, I did it because I couldn't send the ss in the replies

 

[B. Diddy]

Glad the reset helped! If you reinstall an app, then prior data might be restored if the app was backing up to your Google Drive. You can find out if the app was backing up by opening your Google Drive app, tapping Menu>Backups then tap the backup for your phone, then App Data, and see if the app in question is listed there. Keep in mind that not all data from an app might be backed up -- it might just be app settings.

I'm not sure why some apps wouldn't reinstall automatically. It could have to do with how old the app is -- perhaps it's outdated and no longer available on the Play Store. Or if you installed an app from somewhere else (like the Amazon Appstore), the Google Backup system wouldn't automatically reinstall those.

 

[RandomizedFishNuggets121]

apparently some apps are freezing so im thinking of doing the cache wipe if im correct since its like the old problem ive had before but for some reason im unable to power it off as it rather restarts, do i get it to dead batt or try a different option?

 

[B. Diddy]

What options to you get on the Power menu?

Samsung devices can typically be forced to shut down by pressing and holding Power and Vol Down for about 30 seconds.

You could also just pull the battery (assuming you have the 1st generation Wide).

 

[mustang7757]

apparently some apps are freezing so im thinking of doing the cache wipe if im correct since its like the old problem ive had before but for some reason im unable to power it off as it rather restarts, do i get it to dead batt or try a different option?

Which device you have?