Why does my cellular network come and go?

[batzbeyond]

Recently, my Nexus 6p has been losing signal and then it comes back... sometimes. I'm not sure if it's a problem with my phone or what, but my carrier says I should have excellent signal, where I live. When the signal goes away, it shows an X beside the triangle that usually has bars in it, but in this case it has no bars. Also, it says "Emergency Calls Only". I tried restarting my Nexus 6p, and the signal came back but after a few minutes it was gone. I don't want to continuesly be restarting my phone, so please help me out. Thank you. btw I'm not sure, but my sim card may be broken because when I popped it out of the sim card it bent a tiny bit and I heard some crunching. But it's weird cause I can call and text but my data is having the problem I stated above. I have not dropped it and re-seating my sim didn't do anything. but thank you.

 

[LeoRex]

Has there been any change recently? An update? Was the phone dropped at all, etc? What you are describing sounds like the radios are having a problem locking into the right towers... "Emergency Calls Only" means either you are connecting to a tower that isn't your carrier, or it is not negotiating properly with the tower and the tower is not authorizing your phone as an in-network device.

Try re-seating your SIM card.. .maybe that's a bit off kilter.

 

[GSDer]

What carrier are you with?
How does the device work when you're somewhere other than where you live?

 

[batzbeyond]

Re-seating didn't work.

 

[batzbeyond]

Lycamobile, I haven't tried going anywhere else. I just got the sim card.