Why does my phone not pick up audio?

[Android Central Question]

The mic is working just fine, and all apps have permission, but the only app that picks up audio from my mic is the phone app. Nothing else pics up audio. I cant use google assistant, or tune my guitar .I have checked permissions, and everything is how it should be.

 

[mustang7757]

Which device?
Have you tried safe mode ?

I'll leave a Link to register so you can communicate here, As a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Are you using a case? Make sure the secondary mic (at the top of the phone) isn't blocked, and is clear of any debris. Remember that many apps will use the secondary mic rather than the primary mic (which is at the bottom of the phone), so if the secondary mic is blocked or faulty, that could cause your problem.

 

[Mike Dee]

Welcome to Android Central! Are you using a case? Make sure the secondary mic (at the top of the phone) isn't blocked, and is clear of any debris. Remember that many apps will use the secondary mic rather than the primary mic (which is at the bottom of the phone), so if the secondary mic is blocked or faulty, that could cause your problem.

Thats what I was thinking but wasn't really sure

 

[ProXplode2468]

HI. Im the original poster. Its a samsung A70. I have tried with and without a case. There is no debris in the microphones

 

[B. Diddy]

Try testing the microphones using the Samsung Members app.

 

[ProXplode2468]

Ive done this now. The bottom microphone is very quiet, the top one works just fine

 

[B. Diddy]

That's surprising, I would've thought it'd be the other way around. When you speak to people on the phone (using the primary mic, not speakerphone), do people ever complain that you sound soft or muffled?

Is the phone still under warranty?

 

[mustang7757]

HI. Im the original poster. Its a samsung A70. I have tried with and without a case. There is no debris in the microphones

HI welcome to AC !

You have a app to tune your guitar , try uninstalling that .

Also if you didn't try restart the device.

 

[ProXplode2468]

That's surprising, I would've thought it'd be the other way around. When you speak to people on the phone (using the primary mic, not speakerphone), do people ever complain that you sound soft or muffled?

Is the phone still under warranty?

It is not. It arrived broken, and the company I bought it from refused to repair it when it was under warranty. I got it repaired just when it was out of warranty by an external business.

and no. People hear me perfectly when I am talking on the phone. My Dad is hard of hearing, and hears me perfectly.

 

[ProXplode2468]

HI welcome to AC !

You have a app to tune your guitar , try uninstalling that .

Also if you didn't try restart the device.

I have restarted the phone.

Do you think its the tuning app causing the issue?

 

[mustang7757]

I have restarted the phone.

Do you think its the tuning app causing the issue?

Lets find out by Uninstalling it , then do restart afterwards

 

[ProXplode2468]

Lets find out by Uninstalling it , then do restart afterwards

I have done that, and completed a test of the samsung members app. The bottom mic is still extremely quiet

 

[mustang7757]

I have done that, and completed a test of the samsung members app. The bottom mic is still extremely quiet

So you mentioned it was previously repaired for this same reason?

 

[ProXplode2468]

So you mentioned it was previously repaired for this same reason?

No. Sorry for the confusion. When I received the phone originally, the motherboard was damaged, and not attached properly, causing it not to charge. This was however, recently fully repaired by a credible local business. It wasnt to do with the microphone

 

[mustang7757]

No. Sorry for the confusion. When I received the phone originally, the motherboard was damaged, and not attached properly, causing it not to charge. This was however, recently fully repaired by a credible local business. It wasnt to do with the microphone

Ok thanks , im thinking it got damaged but couple other questions , do you mess with developer settings or accessibility on the device?

 

[ProXplode2468]

Ok thanks , im thinking it got damaged but couple other questions , do you mess with developer settings or accessibility on the device?

I do not know what that is, so I have not. However, because this used to be my dads phone, before I got it repaired, there is a chance that he messed around with the accessibility settings. Could this be it?

 

[mustang7757]

I do not know what that is, so I have not. However, because this used to be my dads phone, before I got it repaired, there is a chance that he messed around with the accessibility settings. Could this be it?

You should be able to reset accessibility if anything was touched by going to settings>general management>reset >reset accessibility can also fgve reset settings afterwards a try

 

[ProXplode2468]

You should be able to reset accessibility if anything was touched by going to settings>general management>reset >reset accessibility can also fgve reset settings afterwards a try

I reset the accessibility settings, and I am having the same issues

 

[mustang7757]

I reset the accessibility settings, and I am having the same issues

Its looking more like your microphone needs replacement, last thing is factory reset but thats not 100 percent.