Why does my S3 screen go blank when I try to put in a number during a call?

[AC Question]

why does my s3 screen go blank when I try to put in a number during a call ?

I make a call and then they ask me to press 2 for some thing

 

[belodion]

Re: why does my s3 screen go blank when I try to put in a number during a call ?

Try Settings, Apps, All, scroll to Phone, open, and select Clear Cache and Clear Data.

Posted via Android Central App

 

[sure why not]

Re: why does my s3 screen go blank when I try to put in a number during a call ?

It's so frustrating when the proximity sensor goes crazy and needs to be calibrated.

When you put your hand up to the phone, it 'thinks' you have it to your ear and shuts off the display.

Next time if you're 'in call' try sneaking up on the keypad from below.
(the sensor is next to the forward facing camera)

 

[Emerogork]

I just found out that if I touch the top of the screen then I can press a number. I will continue to test this but the blanking screen does not happen all that much...

 

[Emerogork]

I just found that if I hold the phone high, as in overhead, the screen work as expected. No blanking when I want to press a number.