Why does my SD card in my Samsung Galaxy S3 say Damaged SD card. Mount Card.?

[trini88]

SDCard in Samsung Galaxy S3 says"Damaged SD card. Mount Card."

My photos, videos and others are no longer available. Last week my phone was freezing during an incoming call and I shut it down and took out both the SD card and sim card. When I started back the phone it showed only a few of the photos and said Damaged SD card, so I removed card once again and now it says, "Damaged SD card. SD card is damaged. Try reformatting it....Please mount card.". I also used the adapter for my laptop and it asked me to reformat as well. I am not sure of which thread has the most accurate steps in retrieving back my files. Please help. Mom of a special needs child.

 

[Rukbat]

Re: SDCard in Samsung Galaxy S3 says"Damaged SD card. Mount Card."

Download PhotoRec. Burn it to a disk. Plug the SD card into the computer. Boot the computer with the disk. PhotoRec will find any pictures (and any other files) still on the card. Once you have everything saved that you can get, put the card back into the phone and format it. And make sure you have everything backed up, so you don't have to go through all that again.

If it happens again, and it's a SanDisk card, go to SanDisk microSD Tech Support, open a live chat and talk to them about it - they'll replace the card. If it's anyone else's card, contact them but don't hold your breath.

Edit:
And please don't open multiple threads for the same question. Most of us see the new post no matter where you put it. (If it's in a totally inappropriate place, a mod will move it.)

 

[AxlMyk]

When you get in touch with Sandisk, or whatever company, have a magnifying glass handy to read the really small print on the card.

AC App on SGS3

 

[trini88]

Re: SDCard in Samsung Galaxy S3 says"Damaged SD card. Mount Card."

Sorry. Didn't know that. New to posting but not researching. I got more than one response so now I'm confused but sorry once again.

 

[AxlMyk]

Re: SDCard in Samsung Galaxy S3 says"Damaged SD card. Mount Card."

Now I'M confused.

AC App on SGS3