Why is Facebook messenger detecting a screen overlay ? (marshmallow)

[Foofoo]

I tried to send a pic in messenger, says I need to grant it permission to access my gallery. I go ahead to do so, but says there's an overlay detected. I searched on how to turn them off, and come to find they were never on in the first place. Uninstalled messenger, reinstalled it. Now it has zero permissions, and can't do anything because I can't switch anything without it saying it detects overlays. They're not on.. So wtf.

Don't know how to upload screen shots here though :-(

 

[joannacebu]

You are right, I just turned off the Twilight app (blue light screen app) and was able to access my FB messenger and attach a photo to the message. Thanks!

 

[Nad Ramy]

I've been reading about this issue online but none of it helped me!
I updated to Marshmallow almost 2 months ago and again I had anothrt update yesterday morning. Then at night I couldn't access my photos on any app (fb, instagram, whatsapp, etc)
I'm not using any screen dimming app or anything! I even tried the safe mode but I still have the same issue!
I'm using a Samsung Note 4
Can anyone help?

 

[Zulf_Ali]

I have a Samsung Galaxy Note 4 and i'm facing the same problem since updating Android 2 days ago. I cannot access any of my photos via FB Mesenger. I've played with all the settings but the problem is still there. Anyone else facing the same problem. Please advise if you have a solution.

 

[Kok Fai Thoong]

Hi all,

for those who have issue in Samsung Note 4, you may hit this issue if you have 'side key panel' turned on. Simply turn it off and everything should work fine. At least it work for me, hope this help

 

[Genia Lindsey]

Just realized i had this issue with all social media permissions and a few other things....for me it was the app omni swipe, it seems any app you have installed that can take over the screen will cause a problem. I also have the note 4 and just did the update. I went to app manager in my settings tap the dots in the right top corner. From here i can either go straight to apps that can appear on top and if you kno which app turn that off then turn on what u need and go back to turn the app over lay back on. If you arent sure what app it may be go to app permissions select what your trying to turn on it will take you to apps that can appear on top just keep turning each one down the list off until u fix the problem...you can turn it off if it doesnt work turn it back on then move the the next one down the list......again i hve a galaxy note 4 but im sure other devices can be solved similarly and i didnt have to delete anything or keep my overlays off SORRY I CAN'T GET MY PICTURES ADDED TO THIS TO SHOW THE STEPS....

 

[12805]

SGS 7 Edge
Jeg havde det samme problem, jeg prøvede det med at disable nogle af skærm overlejrings tilladelserne en efter en men det opgav jeg da intet skete efter jeg prøvede de første 100 app's jeg havde liggende, derefter opgav jeg og disabled ALT derinde og det hjalp, nu har jeg ikke problemet mere, heller ikke i alle de andre app's jeg før havde problemer med, dog skulle jeg give tilladelser til stort set alt på ny, hvergang jeg starter en App op der ikke har været startet efter jeg disabled alt. Men udover det så kører det hele bare nu, om jeg så får andre former for problemer med at alt skærm overlejring er slået fra ved jeg ikke, men efter at have testet en del på forskellige ting og situationer ser det ikke ud til det.
Virket bare for nemt, men what the heck, Nu ingen problemer sådan umiddelbart.
Der jeg disabled alt, var i den menu man får frem når man fx prøver at give en App en tilladelse, og det så ikke kan lade sig gøre fordi, som der står, man skal slå skærm overlejring til for den pgl App, for at tilladelsen kan gives. Tryk da på, gå til menu eller hvad der nu står, så du kommer ind i skærm overlejrings menuen. Menuen kan vel også søges frem, ved en søgning i telefonens indstillinger vil jeg tro.

 

[nhu nguyen]

I have a samsung galaxy note 4
The same problem happened to me but i dont have any screen brightness adjusting app since its already built in.
The sorce of my problem was fb messenger, i followed the link when the overlay msg showed up and turned off msger.
The reason why fb messenger is the source is because even if the app is closed you can still use the 'chat head' so it its pretty much an over lay on apps that you are trying to open.

 

[Zom_Bree]

Is there an easy way to find which apps dim the screen and which don't? I have A LOT of apps

 

[Amin Noorbehesht]

Error is from side bar or side keys deactivate them and it will fix the issue

 

[Simen Brenna]

If you can live without the bubble for messenger, turn everything off in the menu presented, you're welcome

 

[Kristin Woodcock]

Hi all,

for those who have issue in Samsung Note 4, you may hit this issue if you have 'side key panel' turned on. Simply turn it off and everything should work fine. At least it work for me, hope this help

OMG! Thank you! Been searching forever! It was the side key panel... also Note 4!!

 

[kamehameha1]

alright so... i have honor 7, i have no apps that in any way affect screen installed and yet i still have the problem. i tried turning off the messenger bobble heads and stuff (as was mentioned here before) and still nothing. i even tried turning off all of the apps displayed in the screen overlay section of settings, still nothing. ill keep searching further for any conflicting apps but any advice is more than appreciated.

 

[Shadowfox0510]

If you have the app "Hellopet" it will mess with your permissions too...turn off the overlay to the app...then adjust the permissions for the other apps and turn hellopet back on...this would solve your problem

 

[vivienpaddayuman]

I can't post some video on facebook because I need to turn off screen overlay, can you help me?

 

[ManiacJoe]

Just to add more data points...
Besides the screen dimmers, and sliding trays, other threads say there are multiple apps by Cheetah Mobile that are causing overlay problems.

 

[cmcaggia]

If anyone is still struggling with this, I have a droid turbo and I tried EVERYTHING, turned off all overlay permission, uninstalled a dimmer app, a VPN app, nothing worked. It magically stopped when I uninstalled Bitmoji. Good luck!!!

 

[gogretago]

I have a samsung galaxy note 4
The same problem happened to me but i dont have any screen brightness adjusting app since its already built in.
The sorce of my problem was fb messenger, i followed the link when the overlay msg showed up and turned off msger.
The reason why fb messenger is the source is because even if the app is closed you can still use the 'chat head' so it its pretty much an over lay on apps that you are trying to open.

OMG
I've been dealing with this OBNOXIOUS "screen overlay" BS for months now. I've looked it up a few times with no luck. As soon as I did what you did- BOOM- problem solved. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ugh what a relief!!! It was popping up for everything after the most recent update. I'm SO glad I didn't do a master/factory reset!

 

[cbs1507]

I don't even use the Facebook app heard they spy on you through that

 

[Andr0id0l0gy365]

FYI this applies to both FB apps, if nothing in this forum has helped you more than likely you have a phone with a built in stylus and you have to turn off the detection for the app that's associated with that.