Why is my internal storage space running low?

[Android Central Question]

I have a galaxy A5 2017 32GB model. All my apps and files take up 7GB of space so you'd think there's be somewhere around at least 20GB of storage space left, but my phone says there's only 10.3GB of free space. What gives?

 

[B. Diddy]

Welcome to Android Central! I recall seeing another post recently asking about this, and it looked like the OS and all bloatware took up about 14-15 GB of space. This is not without precedent -- Samsung used to routinely load in tons of junk. Recently, they toned things down, but it's possible that on this phone, they decided to go back to their old ways. It could also be partly due to carrier bloat (if the phone was bought directly from a carrier).

Show us a screenshot of the Settings>Storage menu: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html. You'll have to register first: https://forums.androidcentral.com/a...in-android-central-community.html#post3754828

EDIT: Here's the other thread: https://forums.androidcentral.com/samsung-galaxy-a5/897835-13gb-system-storage-samsung-a5.html