Why is my phone not updating security patches?

[Android Central Question]

I have a moto Z3 phone that from how I understood it should receive updates. My work email just gave me an error that I need security patch level 2021-2-01. My current security level is still at 2020-9-01 so I am guessing it is outdated. My system updates show up as up to date so not sure what to do next.

 

[B. Diddy]

Welcome to Android Central! The Z3 was released in 2018, so it stopped getting official updates probably 1-2 years ago. Moto has been terrible with update support for many years now, and even now only promises 2 years of security updates (and only 1 major Android version upgrade) for their flagships.

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