Why is my phone settings not working for my p8 lite

[Android Central Question]

My settings is not working so I cannot change my password and screen lock. I need help

 

[B. Diddy]

Welcome to Android Central! What happens when you try to open your settings -- do you get an error message?

 

[Pierre Daneels]

I am having the same problem. The settings cog has been replaced by the android icon, and settings does not open. Please help, thanks.

 

[B. Diddy]

Welcome to Android Central! You also have a P8 Lite?

 

[Pierre Daneels]

Hi, yes

My settings cog icon has been replaced by the android icon and my settings won't open

 

[B. Diddy]

First thing to try would be a cache partition wipe: https://www.hardreset.info/devices/huawei/huawei-p8-lite/. Make sure to select Wipe Cache Partition, and not Wipe Data. Your personal data won't be affected.

 

[Pierre Daneels]

Screenshot..

 

[Pierre Daneels]

First thing to try would be a cache partition wipe: https://www.hardreset.info/devices/huawei/huawei-p8-lite/. Make sure to select Wipe Cache Partition, and not Wipe Data. Your personal data won't be affected.

Do I do this on Chrome on the phone?

 

[Pierre Daneels]

First thing to try would be a cache partition wipe: https://www.hardreset.info/devices/huawei/huawei-p8-lite/. Make sure to select Wipe Cache Partition, and not Wipe Data. Your personal data won't be affected.

Ok, did that & rebooted, same android icon is still there, no settings cog icon

 

[B. Diddy]

How about in Safe Mode? https://consumer.huawei.com/en/supp...d hold the volume,the power button to confirm.

Have you previously modified this phone, like deleting some bloatware or system apps?

 

[Pierre Daneels]

How about in Safe Mode? https://consumer.huawei.com/en/support/content/en-us00737976/#:~:text=Press and hold the volume,the power button to confirm.

Have you previously modified this phone, like deleting some bloatware or system apps?

Not at all

But I'll try in safe mode as well