Why isn't my Media (Photos, Music) and Messaging not found on my HTC One M9?

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Media (Photos, Music) and Messaging not found on HTC One M9

Bought my HTC one M9 today and after setting everything up I've realised that I can't find my gallery album or music and even Messaging anywhere .. I've tried scanning, searching everything .. bit odd isn't it? How can I check if there is a warranty on the phone?
Thanks!
 

wildclip

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Dec 29, 2012
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Re: Media (Photos, Music) and Messaging not found on HTC One M9

What phone are you coming from and what are you using to transfer?

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Sonya Kurek

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Jul 16, 2015
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Hey!

I'm not exactly sure what you're asking for?
Phone is HTC One M9.
My problem is, there is no such thing as Messaging "icon" or Photo Gallery or music gallery on this phone.. like it's missing or deleted or gone.
I've tried texting my phone from someone elses phone and I don't even receive the messages. Same with the camera, once I take a picture it's just gone because there is no photo gallery. I've tried resetting the phone twice, I was in a local shop in my town where they fix phones and they have no idea what's wrong with it. I'll attack some pics of the phone where you can see that the icons are clearly missing and even if I search the phone they are not to be found. Thanks!
 

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aallison1882

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Nov 29, 2012
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Hey!

I'm not exactly sure what you're asking for?
Phone is HTC One M9.
My problem is, there is no such thing as Messaging "icon" or Photo Gallery or music gallery on this phone.. like it's missing or deleted or gone.
I've tried texting my phone from someone elses phone and I don't even receive the messages. Same with the camera, once I take a picture it's just gone because there is no photo gallery. I've tried resetting the phone twice, I was in a local shop in my town where they fix phones and they have no idea what's wrong with it. I'll attack some pics of the phone where you can see that the icons are clearly missing and even if I search the phone they are not to be found. Thanks!

Do you have any hidden apps in the "Hide/unhide apps" option?
 

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Sonya Kurek

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Jul 16, 2015
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Hey!

Yeah I've checked that, all hidden apps, when into the settings and nothing!
I've rang HTC support and was told that the phone has been rooted, I've unrooted it myself using the superSU, restarted it again but nothing changed ..
I'm currently restoring the phone ONCE again .. it's a completely nightmare, nobody is able to help me with this :<
 

msm0511

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Aug 23, 2014
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Hey!

Yeah I've checked that, all hidden apps, when into the settings and nothing!
I've rang HTC support and was told that the phone has been rooted, I've unrooted it myself using the superSU, restarted it again but nothing changed ..
I'm currently restoring the phone ONCE again .. it's a completely nightmare, nobody is able to help me with this :<

Did you buy it used? There are a ton of other apps missing as well.
 

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