Why my phone doesnt show pictures edited in photoshop?

[MartiBonk]

I have new phone its Lenovo Moto E4 plus. Im a photographer and im always adding something on instagram. I edit photo in photoshop on notebook and then send it by bluetooth. Its succesfully sended but when i try to open photo it just shows me black pic or doesnt show anything.. I really need help, on my older phone i didnt have this problem. And i tried to send not edited photo and it shows me without any problem. Thanks for answers.

 

[B. Diddy]

Welcome to Android Central! What file format is it in?

 

[ManiacJoe]

Can you link us to an example file?

 

[MartiBonk]

Welcome to Android Central! What file format is it in?

B. Diddy Thank you. Its classic jpg. Photo is taken in jpg and also after edit i still keep it in jpg.

 

[B. Diddy]

If you copy it via USB or wi-fi (using an app like AirDroid), does it still do the same thing?

 

[MartiBonk]

I try it sending by mail, bluetooth and usb cabel but it still does the same.
I tried to send the same picture but before i edited it in photoshop so right after i took it.. and it showed me without problem. Its only after i edit it in photoshop. I hope that it is possible to solve somehow :/ i asked so many people the said to install some like gallery apps but nothing helps.

 

[Mooncatt]

This is a long shot, but when you do your Photoshop edits, do you have it set to add any extra EXIF data (like a copyright notation) or edit the existing EXIF data? I'm wondering if it's something like that causing the issue.

 

[MartiBonk]

Im really sorry but i have no clue what are you talking about. Im not that good in stuff like that. If you could just tell me where i can find that

 

[Mooncatt]

I don't have Photoshop (I use GIMP when I'm on the computer), I just know that's possible. If you're not sure how, then unlikely that's the problem anyway.

 

[B. Diddy]

Is Photoshop fully updated?

 

[chanchan05]

Link a picture here please.

 

[MartiBonk]

ahhhh Idk how i can link pictureeee

 

[MartiBonk]

okay for example this one is after edit.. C:\Users\Martina Bonková\Desktop\milka leto\2\xxx.jpg

 

[MartiBonk]

I think that you wont be able to see that -_- if u could just tell me how can i link a picture.. im really soooorry

 

[chanchan05]

okay for example this one is after edit.. C:\Users\Martina Bonková\Desktop\milka leto\2\xxx.jpg

You upload it. That link won't work. You can't link from your computer. We can't access your computer's contents. You have to upload the picture somewhere.

If you have Dropbox on your PC, put a copy of that file in there, then right click, copy dropbox link, then paste that link here.

 

[Javier P]

I think that you wont be able to see that -_- if u could just tell me how can i link a picture.. im really soooorry

What are you using to access the forums? Take a look at this guide on how to post pictures here.

https://forums.androidcentral.com/showthread.php?t=737130

 

[MartiBonk]

this ? https://db.tt/uFhMS2zHEQ
I hope it will work

 

[B. Diddy]

We can see that picture. Is that a picture that shows up black on the phone?

 

[MartiBonk]

yes it is

 

[chanchan05]

If you access the pictures from Dropbox on the phone, can it be seen?