Wired headphone buttons malfunctioning/disabled


Active member
Aug 29, 2011
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I use wired headphones with my Google Pixel 4A 5G. That headphone jack was a large part of the reason that I purchased this phone. Audio sounds great, and I never run out of battery power in my headphones.

Unfortunately, the headphones' pause and volume buttons don't work the way they do on every other phone I've used them with. The pause button *might* pause music or video, but it can't be used to resume playback. And the volume buttons are intermittent at best, more frequently pausing playback than having their intended function.

All of this would be irrelevant if voice controls worked fast and reliably, but sometimes it doesn't work at all. And if it does work, there's a few seconds of latency before the phone responds to "hey google" and then allows me to say "pause." That's not nearly as fast as reaching for the pause button on the headset wire.

Let's limit this thread to a discussion of the wired headphone buttons. Is anybody else experiencing the same malfunctions?

B. Diddy

Senior Ambassador
Mar 9, 2012
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You've already tried other wired headphones on this phone? You mention that this function has worked on all other phones in the past -- have you tested the headphones on another phone now, to make sure it still works that way?

Also, make sure the headphone jack is clear of any debris -- use a can of compressed air to blow it out, and a toothpick to root around.