We as a people have become so afraid of our shadow and feeling entitled to the point that rumor of something being able to scratch potentially makes us not want it. We hear that someone broke a camera lense and we don't want it becuase it might happen to me. We think that there has to be a perfect fit out there and when there isn't companies shall pay! Everyone is so wrapped up in them deserving so much more than anyone else that they are willing to overlook hundreds of amazing things to find the one flaw that they don't even experience and consider something damned based on just someone else's experince. This is where we are now. One story here or there means that the entire product line is doomed.
Here's something that will shock you. Your computer, failed, for someone. Your car, failed in hundreds of ways, for someone. Your watch stopped working, for someone. Every product that has ever existed on a mass production level has had some fail. It is what happens. If you cannot live with that you need to buy everything one off and hand made. You need to live in a cabin you built by your own hands so that if there is a problem you can fix it. Nothing can ever be made for to wear because some one somewhere had stitches pop out and fail on them.
To this thread, I say, get over yourself and realize that things are wrong with eveything out there. You'll never find something that is without flaws. Including you.