Zenfone 2 firmware problem

Mr Michael Deutsch

New member
Oct 16, 2016
2
0
0
Hello,

I'm trying to upgrade my Zenfone 2 but the phone does not lunch any popup for system update after I copy to it the new firmware Zip file that I have downloded from Asus supprt. (I also restarted the phone)
Also autmatic upgrade (OTA) does not give any result.
I have did Factory reset and Hard reset using the bootloader and still no response :(:(:(:(
How can upgrade the phone firmware and why it dosent recognize the new firmware file?
Please find attached curent firmware phone version and file.
zen.JPG
Thanks,

Michael
 

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Firmware needs to be in the Root folder of the Internal memory for the ZenFone 2 to detect it. Putting it on the sdcard does not do anything.
 

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