4g Service suddenly stopped working yesterday at 4pm, called customer care and they went through troublshooting, escalated to tier 2, still no service.
I can change network over to CDMA Mode and get 3g service.
Took the phone to a verizon store this morning and they told me it was a coverage issue, i am 4 inches from your Droid charge which is receiving 4g and you are telling me its a coverage issue.
Vz rep: i will open a TT for you or i can send a refurbished unit which you might get in a week.
Me: this phone is 2 weeks old and you want me to accept a refurbished unit?
Vz Rep: nothing else i can do for you.
Think carefully before buying from Verizon.
I can change network over to CDMA Mode and get 3g service.
Took the phone to a verizon store this morning and they told me it was a coverage issue, i am 4 inches from your Droid charge which is receiving 4g and you are telling me its a coverage issue.
Vz rep: i will open a TT for you or i can send a refurbished unit which you might get in a week.
Me: this phone is 2 weeks old and you want me to accept a refurbished unit?
Vz Rep: nothing else i can do for you.
Think carefully before buying from Verizon.
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